Administrative Assistant

5 days ago

Surrey, Canada Actum Health Full time

**JOB DETAILS**

**Position**:Administrative Assistant

**Location**:Actum Health - South Surrey, BC

**Employment Type**:Permanent, full-time

**Pay**: $20-$27/hour (commensurate with experience)

**ABOUT ACTUM HEALTH**:
Actum Health was born from the desire to do more, to help those that have not had the recovery that was expected. We are a company that values its people and prioritizes the client experience with an uncompromised focus on clinical quality. Our clinicians are valued and respected as leaders in high quality, evidence-based programming.

Are you a like-minded, passionate individual who shares our belief in integrated, collaborative health care?

Let’s make a difference together

***:
We are looking for an Administrative Assistant who works as part of the Actum Health team to ensure exceptional service is experienced by all clients and customers and that the clinical operations are seamless. Daily tasks involve in-person customer services, management of incoming calls, client and customer communications and administrative support of clinical programs.

Administrative duties are performed in-clinic during operating hours (Monday to Friday, 8:00am - 4:00pm). Given the current public health guidelines, all Actum Health staff require full COVID-19 vaccination status.

As part of our interdisciplinary team of professionals, the Administrative Assistant plays an essential role in the front-end operations of the clinic. The Administrative Assistant will report to the Office Manager.

**WHAT WE OFFER**:

- A collaborative and positive workplace culture
- 5 weeks paid vacation + 10 personal days (for full-time employees)
- Extended health benefits, including wellness account
- Professional development and performance review at 3 months, 6 months and annually

**WHAT YOU WILL DO**:

- Provide assistance to clients and visitors when they arrive at the clinic
- Answer phone calls and direct callers as needed
- Gather and enter client information in the EMR
- Manage the clinic schedule
- Scheduling of assessments, subsequent appointments, group classes
- Provide technical support to clients and others for virtual appointments
- Tracking of report due dates/submissions
- Providing technical support to staff as needed
- Providing administrative support to clinicians as needed

**WHAT YOU HAVE**:

- Excellent administrative skills
- Strong communication (written, verbal, & listening)
- Experience with delivering client-focused customer service
- A willing & passionate team player who thrives in an interdisciplinary work setting
- Highly proficient organizational and prioritization skills within a dynamic environment
- Handle confidential information and sensitive matters with strong sense of judgment
- Remain calm under difficult circumstances maintaining professional temperament

**Salary**: $20.00-$27.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: One location

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