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Account Representative

3 weeks ago

Kitchener, Canada Delta Elevator Company Limited Full time

**AT DELTA, WE ARE PASSIONATE ABOUT ELEVATORS AND ABOUT CUSTOMER SERVICE**

We are a Canadian company that designs, manufactures, installs and services elevator systems throughout southwest Ontario. With local roots going back over 55 years, our growing organization is looking for like-minded individuals to enhance our ability to provide Integrity, Service & Quality to our valued customers.

We are hiring staff members who share a commitment to a strong corporate culture based on the values of: _HONESTY, ACCOUNTABILITY, RESPECT FOR OTHERS, TRUSTWORTHINESS, CONTINUOUS IMPROVEMENT & OPTIMISM._

**Description**
This position is part of the Finance Team. The intent is to provide a single point of contact for financial issues. The position works closely with Accounts Receivable, Sales and Field Operations.

**Responsibilities**
- Represent Delta’s core values of Integrity, Service and Quality in relationships with both internal staff members and external customers and suppliers.
- Follow Delta Elevator policies and procedures, Employee Manual, and Health & Safety Manual guidelines.
- Protect the confidentiality of customer, employee, technical, process and financial data.
- Provides response to customer billing inquiries.
- Communicate customer account status to Delta Elevator employees.
- Work with Maintenance supervisors to ensure accurate billing.
- Issue invoices for Weekly Time and Material.
- Distribution of invoices with special instructions.
- Update the Competitive Intelligence Log as relevant information is uncovered.
- Assist with the preparation of additional accounting reports and records.
- Other duties as assigned.

**Skills**
- Minimum high school diploma
- Preferred college diploma in business administration or accounting disciplines
- General office administration experience.
- Attention to detail
- Excellent written and spoken communication skills
- Excellent Customer Service skills
- Ability to work to deadlines
- Ability to work both independently and in a team environment

INDLP

**Job Types**: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Expected hours: 40 - 44 per week

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

Work Location: In person