Customer Service Supervisor

2 weeks ago


Mississauga, Canada CMI SOLAR Full time

**Full Job Description**

**Customer Service Representative**

Established company going through unprecedented growth. Looking for an agile employee who wants to learn all aspects of the business. Entrepreneurial management encourages creativity.

Looking for a highly motivated, goal-oriented individual who has an ability to prioritize and manage expectations. You will be part of a dynamic team. We are currently launching our Solar Sales division as our next phase in our growth strategy. Be part of the evolution of our company.

**Duties and Responsibilities**
- Build customer relationships to enhance customer order experience
- Receiving inbound calls from customers
- Efficiently and accurately review script with inbound calls from customers
- Participate in administrative tasks
- Work collaboratively with the Sales team as inside sales support by maintaining customer information
- Explain basic information for products, and benefits to prospective customers including handling customer situations

**Requirements and Qualifications**
- 1-2 years of applicable experience
- Experience with Excel, Word and Publisher
- Organized, detail-oriented, and able to work independently and creatively
- Able to respond effectively to multiple priorities and execute in a fast-paced work environment
- High level of accuracy, efficiency, and accountability

**Benefits**:

- 2 weeks’ vacation
- Health and dental coverage
- Salary range: $40,000-$42,000

Schedule:

- 8 hour shift - Afternoon and possibly some weekends

**Salary**: $19.00-$20.00 per hour

Schedule:

- 8 hour shift
- Evening shift

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)



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