Customer Service Executive

1 week ago


SaintLaurent, Canada Bondi Medical Supplies Inc Full time

**Company Description**:
Bondi Medical is a Canadian owned and operated supplier of medical aesthetic products.

Our mission is to support medical professionals and aestheticians with high-quality and cost-effective supplies to enhance their practice and elevate client experiences; while keeping them informed on the newest technology available on the market.

**Job Summary**:
**Key Responsibilities**:

- Respond to customer inquiries in a professional and timely manner
- Provide product information, pricing, and availability details to customers
- Address and resolve customer concerns, escalating issues when necessary
- Collaborate with warehouse clerk to ensure order fulfilment
- Stay up-to-date on company products and services to provide knowledgeable assistance
- Assist with marketing materials and social media content
- Travel and participate in tri-annual tradeshows across Canada

**Qualifications**:

- Previous experience in customer service
- Previous experience or interest in marketing, an asset
- Strong verbal and written communication skills, in both French and English
- Strong computer skills. Previous experience with Quickbooks, Shopify and/or Canva, an asset
- Ability to multitask and work in a fast-paced, collaborative environment
- Problem-solving skills and attention to detail
- Knowledge of medical products and terminology, an asset
- Ability to travel within Canada

**What We Offer**:

- Competitive compensation
- Unique opportunity to impact a young and rapidly growing company at the early stages
- Opportunity to drive change and wear many hats
- Travel opportunities

Pay: From $56,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Application question(s):

- Are you able to work onsite in St-Laurent 5 days/week?

**Language**:

- French and English (required)

Work Location: In person



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