Administrative Coordinator Finance

**Job Description**:
The Administrative Coordinator Fianance coordinates the investigation of Service Provider Organization (SPO) billing error submissions. Supports all levels of staff and external service providers around billing and payment reconciliation. Provides a liaison role between all Departments and Service Provider organizations. Addresses enquires from SPOs and internal Staff regarding unknown system rejection errors. Supports Accounts Payable with Manual Invoice error information and associated SPO billing process tasks. Participates in billing testing and/or SPO billing performance audits as required.

The following outlines the specific duties and responsibilities:
- Processes electronic billing files from Service Provider Organization (SPO) via the Health Partner Gateway (HPG) on a weekly basis- Reviews the billing files and ensure that errors generated by the system are investigated and resolved so payment are processed on a timely basis- Generate completed SPO electronic invoice files and summary reports in order to provide supporting documentation for payment to the SPOs.- Communicates with all levels of internal staff and SPOs around issues/problems identified in the Client Health Records Information System (CHRIS)system related to billing/payment- Notifies Care Coordinators/CHRIS users of error trends/issues regarding SPO billing in CHRIS where appropriate and provide solutions- Provides support to CHRIS users regarding inputting and editing service hours in CHRIS to eliminate processing errors during payment- Assists Accounts Payable Department with issues around manual SPO invoice/billing discrepancies- Assists Finance during the Audit regarding SPO billings- Provides advice in the ongoing development of the SPO billing processes as required- Participates in department projects, enquiries and adhoc assignments**Knowledge**:
- Post-secondary education in Administration, Business, Commerce and/or Accounting- Minimum three (3) years related work experience in the Health Services sector- Detailed knowledge of the Client Health Records Information System (CHRIS) is necessary- Knowledge of Windows, Microsoft Office: Word, Excel, PowerPoint- Minimum keyboarding speed of 45 wpm- Medical terminology is an asset- Knowledge of General Accounting / Accounts Payable and Dynamics Great Plains is a definite asset- Excellent analytical, investigative and problem-solving skills

**Skills**:
- Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication with all levels of staff & SPOs- Ability to work collaboratively with all levels of staff and Service Providers- Outstanding organizational and interpersonal skills- Detail oriented- Keyboarding/manual dexterity to use computer- Viewing video display terminal (VDT) work (standing/sitting)- High level of concentration, alertness required to deal with interruptions and support multitasking duties- Occasional driving requirements to other locations- Ability to work in a busy environment meeting deadlines and adhering to established time frames- Ability to make informed decisions around processes, standards- Ability to work with mínimal supervision- Endeavor to maintain overall accuracy and consistency- Ability to meet budget compliance- Adherence to departmental indicators- Possible risk to Service Providers with inaccurate decision-making around billing processes- People (Leadership)- Provides CHRIS orientation and training to billing processes- Provides direction to staff around the CHRIS system and appropriate solution to problems/issues identified- Ability to provide advice/consultation as needed- Address errors/trends with individuals