Manager, Privacy

1 week ago


ChathamKent, Canada Chatham-Kent Full time

The Municipality of Chatham-Kent has an opening for a permanent full-time Manager, Privacy and Information in the Municipal Governance division.

**Job description**:
The Manager, Privacy and Information will lead the modernization and transformation of record-keeping for the Municipality of Chatham-Kent - from managing paper records into managing digital information in compliance with applicable legislation. Reporting to the Director, Municipal Governance/Clerk, this position will also work closely with the Information Technology and Transformation division to lead and manage information and records management projects, foster relationships involving cross-functional and multi-disciplinary teams, as well as work with stakeholders. The Manager is also responsible for fulfilling and discharging statutory obligations with respect to Privacy (committing to protecting the privacy of individuals) and Freedom of Information (ensuring that information is made available to the public). Privacy tasks will include requests, breaches, and privacy impact statements.

**Essential responsibilities**:

- Demonstrate Chatham-Kent’s core values and competencies
- Establish and maintain the Municipality of Chatham-Kent Information Governance Framework.
- Set priorities for the development of functional policies and programs that will significantly change how divisions manage digital information.
- Manage staff working as information specialists and archivist. This includes recruitment, selection, hiring, scheduling, assigning work, determining training and development needs, coaching and mentoring, conducting performance appraisals, etc.
- Utilize strong project management and collaboration skills to work with consultants, lead project teams, working groups, governance steering committees or other agencies to implement major change initiatives relating to information and records management.
- Liaise with and proactively develop relationships with partners such a legal, audit, risk, privacy, information technology to facilitate the delivery of services and the continued evolution of the Municipality’s Information Management Infrastructure.
- Research federal and provincial statutes, regulations and guidelines and municipal by-laws to determine requirements relating to the management of information in accordance with legislation and policy.
- Provide expertise and oversight for the Municipality’s information management technology tools, to ensure they meet legislated obligations and functional requirements in accordance with the Corporate Information architecture.
- Maintain expert knowledge of the applicable legislative framework including the Municipal Freedom of Information and Privacy Act, Personal Health Information Protection Act, to ensure that new technologies and processes introduced are in full regulatory compliance relating to FOI requests, appeals, breaches and privacy impact statements.
- Monitor overall business performance, increase process efficiencies and improve service effectiveness as it relates to corporate information management.

**Essential qualifications**:

- Three-year college diploma or university degree in Computer Science, Public Administration or equivalent program and four to six years related experience with a focus on information management.
- Minimum five (5) years demonstrated Information Management (IM) experience with supervisory or leadership experience.
- Comprehensive knowledge of Information Management (IM) discipline including the configuration of IM systems for the management of unstructured, semi-structured or structured information.
- Demonstrated experience in the implementation/integration of enterprise content management within Microsoft 365 will be considered an asset.
- Comprehensive knowledge of Federal, Provincial, and Municipal legislation relating to Information Management (MFIPPA, PHIPA, Municipal Act, etc.) and the Municipal Records By-law.

**Other qualifications**:

- Demonstrated experience in managing multi-disciplinary project teams and specifically experience with Information Modelling is an asset
- Understanding of theory and practice of developing classification, and metadata schemas, taxonomies, and dictionaries as well as understanding the interdependencies between information management, information technology, legal, risk, security and privacy functions is an asset
- Extensive experience in leading complex programs, with demonstrated achievement of objectives on large-scale transformational initiatives emphasizing information management and business performance improvement is an asset

**Certifications, memberships, licenses**:

- Information Management Certification of any of the following would be considered an asset:

- AIIM Certified Information Professional (CIP)
- AIMM Enterprise Content Management Specialist (ECMs)
- ARMA Information Governance Professional (IGP)
- ICRM Certified Records Manager (CRM)
- Privacy certification of the following woul



  • Chatham-Kent, Canada Bayshore HealthCare Full time

    Bayshore Home Care Solutions, Chatham and Windsor Branches are looking to hire a Human Resource (HR) Manager to lead the overall HR function of the branch. Reporting to the local branch Area Director, the HR Manager will provide a strategic, leadership and hands-on role in the full cycle of Human Resources to employees. This position will support Chatham and...


  • Chatham-Kent, Canada St. Andrew’s Residence Full time

    St. Andrew’s Residence, Chatham cares for seniors through the operation of a 70-bed retirement facility, a 32 unit life-lease complex, and many community services. We are an independent not-for-profit, charitable social enterprise. Our vision is to provide a home where seniors enjoy an exceptional quality of life and well-being. **Position Type**:...

  • Mortgage Broker/agent

    2 weeks ago


    Chatham-Kent, Canada FamilyLending.ca Full time

    FamilyLending.ca Inc. is looking for experienced Mortgage Brokers / Agents to join this technical savvy company. Mortgage Leads will be available upon proven performance. Pay structure is based on earned commissions. **Responsibilities**: - Complete an interview with the borrower in order to properly assess their current financial situation and determine...


  • Chatham-Kent, Canada Thamesview Family Health Team Full time

    **CASUAL CALL IN CLINICAL RECEPTIONIST** **JOB SUMMARY** The Clinical Receptionist will be responsible for greeting patients, answering the telephone and directing calls, performs routine clerical work, enters data and schedules patient appointments. **Qualifications and Experience** - Experience working in a medical office/ clinic/ healthcare facility -...


  • Chatham-Kent, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: Team Leader, Operations Social Media Bilingual **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation...


  • Chatham-Kent, Canada Copper Terrace LTC Facility Full time

    The **Resident Services Coordinator** will oversee the seamless transition for new residents moving into our home. This role includes providing essential training for the staff and managing the hiring and onboarding processes for all nursing department personnel. **Background/Qualifications**: - Licensed Registered Practical Nurse (RPN) in good standing...

  • Personal Banker

    2 weeks ago


    Chatham-Kent, Canada BMO Financial Group Full time

    819 St. Clair Street Chatham Ontario,N7L 0E9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer...


  • Chatham-Kent, Canada BMO Financial Group Full time

    348 Lacroix Street Chatham Ontario,N7M 2W3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Chatham-Kent, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: Customer Service Representative (On-Site) **Job Description**: Our Customer Service Representative interfaces with client customers of SharkNinja via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides...


  • Chatham-Kent, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: French Bilingual Customer Service Representative (On-Site) **Job Description**: Title: French Bilingual Customer Service Representative Location: Chatham, Ontario **JOB DESCRIPTION** The French Bilingual Customer Service Representative interfaces with customers via...