Casual Call in Clinical Receptionist

7 days ago

ChathamKent, Canada Thamesview Family Health Team Full time

**CASUAL CALL IN CLINICAL RECEPTIONIST**

**JOB SUMMARY**

The Clinical Receptionist will be responsible for greeting patients, answering the telephone and directing calls, performs routine clerical work, enters data and schedules patient appointments.

**Qualifications and Experience**
- Experience working in a medical office/ clinic/ healthcare facility
- Knowledge of billing procedures with Ministry of Health
- Preferable knowledge of Electronic Medical Records (EMR)
- Ability to perform multiple and diverse tasks simultaneously
- Exceptional organizational skills
- Familiarity with scheduling and rearranging appointments
- Working knowledge of managed care
- Strong written and verbal communication skills

**Job Description**:

- Greet and direct patients / visitors and answer routine enquiries.
- Answer the telephone, route calls or take messages.
- Schedule patient appointments
- Maintain and respect patient confidentiality; comply with guidelines established by the practice and privacy law
- Provide new patients appropriate paperwork for required enrollment to the Family Health Team
- Ensure all referrals are prepared and faxed/ electronically delivered to the specialist office
- Enter specialist appointment information into EMR and inform patient
- Sort incoming mail and direct to appropriate practitioner
- File patient records after scheduling appointments/ referrals etc
- Maintain knowledge of EMR and other computer software as it relates to job functions
- Perform a variety of routine typing assignments as appropriate to draft correspondence, enter data, print letters, labels, reports and other documents.
- Miscellaneous job-related duties as assigned
- Open and close clinic as required
- Schedule follow up appointments as needed
- Handle cash transactions
- Is a team player who functions well individually and with a team

**Thamesview Family Health Team is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.**

**As a condition of employment, you are required to submit proof of COVID-19 vaccination.**

**Job Type**: Casual

**Salary**: $19.50-$23.00 per hour

Schedule:

- Monday to Friday

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