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Medical Office Assistant

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Richmond Hill, Canada Atlas Medical Clinic Full time

Atlas Medical Clinic is a modern, physician‑led family practice and walk‑in clinic serving the Richmond Hill community. We pride ourselves on delivering exceptional, patient‑centred care in a welcoming environment. To support our growing patient base, we are seeking a reliable, friendly Medical Office Assistant (MOA) who can thrive in a fast‑paced setting and is available to work some evening and weekend shifts.

**Key Responsibilities**
- **Patient Reception**: Greet, register, and check‑in patients.
- **Telephone & Scheduling**: Answer multi‑line phones, book appointments, manage recalls, and coordinate referrals.
- **Electronic Medical Records**: Use **TELUS PS Suite (EMR)** to enter notes, scan documents, and maintain accurate records.
- **Clinical Support**:

- Prepare exam rooms and ensure adequate stock of supplies.
- Obtain and record vitals (height, weight, temperature, blood pressure).
- Provide urine‑test instructions and collect samples.
- **Billing & Payments**: Collect fees, process transactions, and issue receipts.
- **Follow‑Up Care**: Relay test results, specialist referrals, and physician call‑backs as directed.
- **Environment & Safety**: Keep reception, clinical areas, and common spaces clean and organized in accordance with infection‑control standards.

**Qualifications**
- **EMR Proficiency**: Demonstrated experience with **TELUS PS Suite** (required).
- **Language Skills**: Fluent in English; additional languages an asset.
- **Experience**: Prior MOA or allied health/medical office experience preferred.
- **Customer Service**: Genuine, patient‑focused demeanor with excellent interpersonal and telephone etiquette.
- **Organization**: Strong attention to detail, ability to prioritize, and comfortable juggling multiple tasks in a busy clinic.
- **Initiative**: Self‑starter who anticipates needs and contributes to continuous workflow improvements.
- **Availability**: Must be able to work a flexible schedule that includes **evenings and at least one weekend shift**.

**Job Types**: Part-time, Permanent

Application question(s):

- Are you proficient on using Telus PS Suite EMR?

**Experience**:

- Medical Office Assistant: 1 year (preferred)
- Telus PS Suite EMR: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-08-04