Business Operation Coordinator

**Job Information**

Job Requisition ID: 66666
Ministry: Health
Location: Edmonton
Full or Part-Time: Full-time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Temporary
Scope: Open Competition
Closing Date: March 17, 2025
Classification: Administration 2

**Salary**: $2,400.86 to $3,151.07 bi-weekly ($62,662 - $82,243/year)

The Ministry of Health is building a more resilient and sustainable health care system that can support Albertans getting care when and where they need it, while responding to system-wide health challenges, improving health outcomes, and maintaining fiscal responsibility. The ministry supports Albertans’ health and well-being throughout their lives by protecting public health and promoting wellness; coordinating and delivering safe, person-centered, quality health services; health system planning and capital infrastructure planning; supporting innovative information management and technologies; regulating health care; and funding the health system.

The Department of Health establishes the Government of Alberta’s strategic direction for health, including advising government on health policy, legislation and standards, and public health concerns; monitoring and reporting health system performance; setting policies and priorities for the electronic/digital health environment; and providing oversight and ensuring accountability across the health system.

For further information, visit the ministry website at

Are you a detail-oriented professional with a strong background in investigations, legal processes, and administrative fairness? We are seeking a Business Operation Coordinator
to join our newly formed Licensing and Investigations Unit. This exciting role offers the opportunity to work in a pivotal team that supports the Director in ensuring the highest standards of procedural fairness, complex investigations, and the coordination of critical enforcement activities.

**Role Responsibilities**:
**The job responsibilities include**:
**Compliance Monitoring & Reporting**:

- Ensure compliance monitoring processes are progressive and equitable for all accommodations.
- Maintain confidentiality on sensitive issues, including politically sensitive materials.
- Review accommodation files to identify non-compliance and ensure administrative procedures are followed.
- Assess accommodation files for legislative concerns and prepare briefing materials for senior leadership.
- Monitor daily operations, address issues, and propose solutions to ensure business objectives and compliance requirements are met.

**Stakeholder Liaison & Communication**:

- Provide accurate and timely information on compliance activities, including forecasts and status updates.
- Serve as a resource and liaison for internal and external stakeholders on compliance matters.
- Manage operational plans, guide work teams, and ensure efficient resource utilization.
- Prepare and send compliance reports, letters, and other correspondence to accommodation operators and stakeholders.
- Coordinate meetings, prepare agendas, take minutes, and follow up on necessary actions.
- Attend appeal hearings in coordination with branch staff.

**Documentation & Compliance Management**:

- Document process timelines and compliance events and prepare detailed reports for leadership.
- Develop and maintain packages related to accommodation compliance monitoring and appeals.
- Monitor the compliance history and identify non-compliance for corrective action.
- Develop and update unit policies and procedures, ensuring they align with branch goals.

**Role Responsibilities continued**:
**Policy & Procedure Management**:

- Independently manage unit policies and procedures, ensuring they are up-to-date and aligned with Ministry protocols.
- Develop and maintain records management systems to ensure proper storage and access to compliance-related documents.
- Support the creation and communication of policy updates to the team.

**Administrative Support**:

- Provide administrative support to the Director, including scheduling, task prioritization, and travel arrangements.
- Manage incoming correspondence, prioritize tasks, and track deadlines to ensure timely responses.
- Manage logistics for fleet vehicles, including record-keeping, monthly expenditures, and scheduling maintenance.

**Additional Administrative Responsibilities**:

- Develop and implement operational procedures for IT staffing, procurement, and organizational operations.
- Maintain records in accordance with records management agreements to support business needs.

Please

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
**Creative Problem Solving**:

- Engage with the community