Office Coordinator and HR Administrator

Our growing company is looking to add a valued individual to our office staff. Our company primarily provides cleaning, repair, after hours and off-site superintendent services for multi-residential properties. Our clients are property managers, condominium corporations and property owners. We are looking for someone to assist with operational support, customer service, human resource tasks and general office/admin duties. Experience in the property management field would be an asset but is not necessary. We will value applicants with experience or exposure to human resource processes. This individual must have a pleasant but assertive demeanor and be able to communicate clearly and effectively with clients, staff, board members, trades, etc.

**Job Requirements**

**Qualifications**:

- Proficient in adapting to various computer software
- Highly organized and detail orientated
- Ability to multitask, prioritize and meet deadlines
- Exceptional communication skills
- Experience with A/R and A/P an asset
- Experience creating and adjusting schedules
- Property Management experience considered an asset but not required
- Experience with payroll and human resource processes
- Knowledge of basic building mechanical functions considered an asset
- Proficient in Microsoft Office Applications; Word, Excel
- Benefit administration experience is an asset
- Post secondary education

**Working Conditions**:
The applicant must be available to work Monday to Friday 830am to 430pm.

**Responsibilities**:

- Responsible for maintaining and updating records on company software
- Support special projects and initiatives as required
- Receive work order requests an input into system
- Track and manage work order information while in progress
- Reconcile expenses associated with work orders and projects
- Gather appropriate information from tenants and/or technicians, write a report which can be sent to the client with recommendations
- Creating and issuing invoices as needed
- Managing client concerns and issues and providing timely response
- Responsible for ordering and maintaining office supplies
- Establish work priorities and ensure procedures are followed and deadlines are met
- Oversee and co-ordinate office administrative procedures
- Implement new administrative procedures as needed
- Provide input as appropriate when conflict situations need resolving
- Oversee payroll administration to assist Bookkeeper & 3rd Party payroll company
- Provide support to technicians in the field
- Learn staff’s capabilities and assign work orders appropriately

**HR Administrative Responsibilities**:

- Maintain employee records and keep up to date
- Assist with onboarding new employees
- Document and track information related to employee life cycle events, from hire through termination including personal data changes, banking or tax information, and benefit information
- Gathering information to create and catalogue incident reports
- Ensure accuracy and provide employee support for benefit enrollments on hire, job changes and life event changes
- Responsible for triaging and investigating benefit administration issues to determine appropriate resolution
- Document, and maintain administrative procedures and work instructions for HR Operations processes
- Input and track hours worked, sick days etc. for payroll purposes

**Salary**:
$26.50/hr to start

**Job Types**: Full-time, Permanent

Pay: From $26.50 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- office / admin: 3 years (required)
- human resource: 1 year (preferred)
- Payroll: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person