Client Care Coordinator

2 days ago


Calgary, Canada Classic LifeCare Full time

Classic LifeCare is a proud, locally owned and operated home care agency with over 50 years of experience providing high-quality home health care and nursing support throughout Alberta. As an Accredited home care agency, we are committed to respecting individual choices, **enriching lives through compassionate care**_, _and delivering care that enhances quality of life.

We are currently seeking a **full-time Client Care Coordinator** to join our Calgary team. This entry-level opportunity offers strong potential for career development within the organization.

**About the Role**:
As a Client Care Coordinator, you will play a key role in supporting our clients and care staff, helping ensure that every individual receives attentive, high-quality care. You'll work closely with our Health Care Workers and Nursing Team, contributing to the legacy of Classic LifeCare through ongoing learning and meaningful connections.

**Schedule: Full-time, in office, Monday to Friday, 8:00 am - 4:30 pm (no option for remote work)**

**Key Responsibilities**:

- Manage new client intake, including entering information and setting up care schedules in our system
- Coordinate and maintain client and staff schedules
- Collect feedback via phone and home visits to ensure satisfaction
- Handle general administrative tasks such as phone support and data entry
- Provide excellent customer service by addressing concerns and resolving issues
- Participate in the after-hours on-call rotation

**What We’re Looking For**:

- A motivated, adaptable individual with strong multitasking skills
- Excellent communication and active listening abilities
- Prior experience in customer service
- High attention to detail and strong time management, especially under pressure
- Team player with a positive attitude and strong problem-solving skills

**What We Offer**:

- Competitive pay rate
- Comprehensive medical and dental coverage
- Ongoing recognition and support for your contributions

Working hours are from Monday to Friday 8:00am to 4:30pm



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