Outside Parts Sales Representative

_Are you a customer service oriented individual with sales experience in the medium/heavy duty truck, automotive or construction industry?_

The Outside Parts Sales Representative will work out of the Hamilton branch. Salary 65k with On-Target-Earnings (OTE) up to $100k.

**Summary**
As an Outside Parts Sales Representative, you will be responsible for selling heavy duty truck parts and components to existing customers, while also seeking out new potential customers. You will promote Altruck International Truck Centres’ various departments by delivering exceptional customer service to all that you encounter. You will spend most of your time on the road visiting customers, with a small percentage of your time spent in the office.

**What makes you a great fit**:

- Proven ability to deliver exceptional customer service.
- Excellent problem-solving and organizational skills.
- Ability and willingness to be flexible under changing conditions.
- Ability to be creative and persuasive in negotiating.
- Ability to exhibit professionalism with a positive attitude under pressure.
- Well-spoken, friendly and articulate.
- Maintains a valid driver’s license, and a good driving record.
- Strong computer skills.

**What you’ll do**:

- Sell heavy duty truck parts, components and service (maintenance and repairs) by interacting with established customers and developing new customer prospects.
- Advise customers of product information and Company specials.
- Keep up-to-date on all new products.
- Ensure customer quotes are competitive and accurate.
- Assist on the parts counter when required.
- Operate a vehicle in a safe, courteous and efficient manner.
- Deliver exceptional customer service to all that you encounter, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
- Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
- Keep customers updated by phone as to the progress of their special orders.
- Oversee the OnCommand connection systems at customers’ place of business.
- Obtain leads for new and used truck sales, as well as Fieldworks equipment.
- Complete the online training as assigned by International.
- Other duties as assigned.

**What you’ll love about us**:

- We’ve been in business since 1977 and we’re still growing
- We offer a defined contribution pension plan with company matching.
- We provide a low-cost health and dental benefits program.
- We offer professional development and training programs.
- We offer perks such as pizza lunches, holiday lunches, BBQ’s and a paid day off to be used during the Christmas holidays.
- We’re family owned - when you’re a part of the Altruck team, you’re a part of a family.

**Working Conditions**
The Outside Parts Sales Representative will alternate between sitting and standing for eight-and one-half hours per day. They will be required to drive vehicles to visit customers, as well as provide their drivers abstract annually or upon request by management. They will be required to use office equipment, such as a computer, fax machine and telephone. The Outside Parts Sales Representative will work mainly out of the premises, often driving to visit customers, or in the office preparing quotations. They will be required to assist with inventory count requirements, as well as when requested by their Manager.

Altruck is committed to complying with the Accessibility for Ontarians with Disabilities Act and its regulations, and the Ontario Human Rights Code throughout the entire employment cycle. If you require an accommodation, please inform us in advance and we will work with you to meet those needs. Any accommodation requests can be made by contacting 519-821-0070. At Altruck, we welcome differences. We do that because we know it is good for our employees, our products, our company and our community. Altruck is proud to be an equal opportunity workplace.
- We thank all applicants for expressing their interest, however, only those qualifying for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: From $65,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you legally entitled to work in Canada?

**Experience**:

- Heavy Duty Truck Parts: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person