Customer Success Administrator

2 days ago

Sherwood Park, Canada Truck Parts Solutions Inc. Full time

**Job description**

**Customer Success Administrator**

Do you enjoy talking to people? Do you like to solve problems? Are you self-motivated? If you answered yes to these 3 questions, please read ahead.

At Truck Parts Solutions our culture statement isn’t just something we add to a job posting. We live it. If you are to be considered for this position you will have to know our core values. We stand by them, and culture is very important to us.

**Push for Better** - We stay sharp, move fast, and never coast. Discipline and curiosity drive us to level up—always.

**Make it Happen**:

- We give a damn. We listen with care, act fast, and serve with purpose - delivering what customers actually need.

**Own it** - We don’t make excuses—we follow through, stand behind our work, and earn trust every day.

If this sounds like you, please read on.

We're looking for a dedicated person who likes to help and serve people with excellent communication skills and the ability to relate to others. You will work as part of a larger team sharing a common goal. Your role will directly contribute to the success of the company, and you will report to the Customer Success Manager. As important as your skills are, your personality and adherence to the company values are paramount.

**Position Summary**:
We have a reputable name in the heavy-duty parts industry and are well known for the growth we have helped our existing clients achieve. This position requires someone with the desire to help others and build relationships. Positive attitude is a must, translatable experience is an asset, and training is provided.

**Skills**:

- Motivated to hit targets and quotas
- Self starter and coachable
- Excellent verbal and written communication
- Outgoing & Charismatic
- Positive attitude
- Organization & time management
- Quick learner
- Problem solver
- Team Player

**Requirements**:

- Preference given to those with 3+ years of customer service, or sales experience
- It is considered an asset to have experience working in Microsoft 365 products
- Comfortability making regular outbound calls
- Strong written and verbal communication skills
- Familiar with CRM's or willing to learn
- Ability to establish and maintain strong relationships with potential and current clients

**Company Profile**

Truck Parts Solutions leads the heavy-duty truck parts industry and needs a Customer Success Administrator to continue its growth. We are a small enthusiastic team that helps people all over the globe locate heavy duty truck parts. Our company is a recycling champion. We currently have saved approximately 257 000 tons of steel from going to the landfill.

**Job Type: Part-time**

Hours: 9:30am - 2:30pm (can be flexible & opportunities to work from home)

Approx. 25 hours per week.

Location: Sherwood Park, Alberta

Language: English (required)

Schedule:

- Monday to Friday

**Job Types**: Part-time, Permanent

Pay: $25.00-$30.00 per hour

**Benefits**:

- Extended health care
- On-site parking

Ability to commute/relocate:

- Sherwood Park, AB T8A 6J7: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Sherwood Park, AB T8A 6J7

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