Administrative Assistant

Heartland Housing Foundation serves over 900 households in Fort Saskatchewan & Strathcona County as a not-for-profit housing management body and the administrators for provincially funded rent supplement programs. We operate 12 properties, including affordable lodges, rent-geared-to-income seniors housing, and near market housing for all ages.

Heartland Housing Foundation actively advocates for expanded access to affordable housing in the region, and is a member of several national, provincial, and regional affordable housing associations and working groups.

**Comprehensive Benefits Package**:

- **Wellness**: Access to our employee assistance program and wellness program, promoting a healthy work-life balance.
- **Financial Security**: Competitive salary and standard vacation pay on each cheque Additional Perks: Enjoy discounted food, a referral program, shift differentials and premiums, and on-site parking

**Key Benefits**:

- **Work-Life Balance**: We believe that a happy and fulfilled workforce is essential for long-term success, and we strive to create an environment where you can excel
- **Career Development**: Engage in succession planning, opportunities for growth, and continuous learning through our supportive environment.
- **Collaborative Culture**: Be part of our collaborative committees driving innovation and excellence. You'll have the opportunity to work alongside talented individuals from diverse backgrounds, exchanging ideas, and collectively driving towards common goals.
- **Competitive Compensation**:Enjoy our competitive salary, vacation pay on each cheque, set hours and schedule that works for you, and much more..
- **Impactful Work**:Joining Heartland Housing Foundation means you are part of a company committed to building vibrant communities. Every day, you will have the opportunity to be part of something meaningful and make a difference in the lives of those we serve

**Hours**

4 days on 4 days off rotation schedule including weekends and holidays
- Mondays 1:30pm - 6:00pm; 4.5 hours
- Tuesdays 1:30pm - 6:00pm; 4.5 hours
- Wednesdays 1:30pm - 6:00pm; 4.5 hours
- Thursdays 1:30pm - 6:00pm; 4.5 hours
- Fridays 1:30pm - 6:00pm; 4.5 hours
- Saturdays 9:00am - 1:00pm; 4 hours
- Sundays 9:00am - 1:00pm; 4 hours
- Holidays 9:00am - 1:00pm; 4 hours

**Pay**
- Competitive pay, starting at **$24.03 per hour**:

- Shift differentials and shift premiums are available based on your scheduled shifts and hours

**Location**
- Located at Clover Bar Lodge - 1040 Iris Evan Way, Sherwood Park
- On-Site parking available for all employees

**Position Overview**

Join our team as an Administrative Assistant and become an essential part of our lodge's operations In this role, you'll work closely with our Senior Administrative Assistant to offer top-notch administrative and customer service support to our managers, contractors, residents, and visitors. Your responsibilities will include being the first point of contact for the lodge, providing assistance with questions and concerns, and handling general administrative tasks like word processing, spreadsheet management, data entry, and reception duties. If you're organized, detail-oriented, and enjoy working in a dynamic environment, we'd love to hear from you

**Responsibilities**
- **Reception**_
- **Customer Service**: Serve as the primary point of contact for residents, families, stakeholders, and contractors, greeting visitors, answering questions, and providing directions while safeguarding confidential information.
- **Maintain Reception Area**: Ensure the reception area is clean, organized, and equipped with necessary resources like pamphlets and brochures, and manage guest registration.
- **General Administrative Support**_
- **Administrative Assistance**: Support the Senior Administrative Assistant by preparing correspondence, forms, presentations, and statistical information while adhering to brand guidelines.
- **Event Coordination**: Assist in planning and coordinating special events and building tours, including updating calendars, room bookings, and promotional materials.
- **Database Management**: Input data into the property management system, including waitlist applicants, maintenance work orders, and resident records.
- **Document Control**: Maintain document control and filing systems for both electronic and hard copy files.
- **Technical Support**: Troubleshoot office equipment issues such as computers, security cameras, and telephone systems, and monitor emergency pendant systems.
- **Financial Transactions**: Accurately process payments for rent, phone bills, meal tickets, and transportation services.
- **Office Supplies Management**: Manage office supplies, ensuring adequate stock levels and organizing supply room cabinets/shelves.
- **Health, Safety, and Environmental Stewardship**_
- **Safety Compliance**: Adhere to safety protocols and promote a culture of safety within the organization.
- **Cleanliness and Hygiene**: Maint