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Warehouse Manager

3 weeks ago

Concord, Canada Ciot Inc. Full time

**The company operates showrooms in Montreal, Québec City, Brossard, Laval, Toronto, Vaughan, Mississauga, Detroit, Atlanta and New York.**

**Ciot offers a stimulating workplace, attractive benefits package and a work environment that is favorable to professional growth. If you are seeking a position where initiative is valued and your ambition has no limit, your challenge will be to focus on your capacity to progress in a highly stimulating work environment**

**Role and responsibilities**:

- Responsible for Daily Operations of all Tile Warehouses
- Responsible for performance management of the assigned team.
- Provide each team member with a clear directive of job role and expectations and ensure proper training is provided.
- Responsible for ensuring all paperwork is completed and shipments are invoiced/ transferred properly to maintain lot accuracy in transfer and order shipping.
- Responsible for Inventory Accuracy and providing support to the Quality & Inventory team as needed.
- Ensuring all procedures and policies are followed for proper receiving, picking and shipping of materials, including WMS compliance.
- Ensure all Health & Safety and Equipment inspections and training are completed and up to date as per required guidelines.
- Ensure delivery routes are optimized and efficient
- Ensuring driver compliance with ELD and Descartes systems.
- Keep records of daily, weekly and monthly deliveries and number of skids delivered.
- Resolving driver delivery problems, truck breakdowns and equipment failure issues.
- Resolve Customer service issues regarding deliveries and order accuracy.
- Must be able to work flexible hours as directed by the business needs.
- Must communicate effectively with all teams across the entire company to be able to offer solutions when needed.

**Requirements & Skills**:

- High school diploma.
- 1 to 2 years of experience in a similar role.
- Customer orientation: The ability to demonstrate concern for satisfying external and internal customers.
- Technical expertise: The ability to demonstrate knowledge and skills in a technical area.
- Rigor: Ensure that the work is complete and accurate; carefully prepare orders; follow up with other employees to ensure agreements and commitments are respected.
- Stress management: Ability to continue to function effectively under pressure and maintain self-control.
- Flexibility: Openness to different and new ways; willingness to change their preferred way of doing things.
- Initiative: Identify what needs to be done and do it before it is asked or before the situation demands it.
- Oral Communication: The ability to express oneself clearly in conversations and interactions with others.
- Written communication: The ability to express oneself clearly in professional writing.

**Key performance indicators**:

- Team Performance Management
- Clear Directive and Training
- Paperwork and Invoicing Accuracy
- Inventory Accuracy
- Procedural and Policy Adherence
- Health & Safety Compliance
- Support to Quality & Inventory Team
- Descartes Delivery Confirmation
- Driver Compliance with ELD and Descartes
- Delivery Records Maintenance
- Problem Resolution
- Customer Service Issue Resolution
- Salary: 60- 70K

**Schedule**:

- 5 days a week from Monday to Friday;
- Available to work 40h per week;
- Available occasionally on Saturdays.

**What we offer**:

- Group insurance plan: 50% employer paid medical and dental benefit package.
- 5 sick days
- 2 weeks of vacation
- Free parking
- Employee discount on products
- Developmental training
- Annual performance and salary review
- Corporate event

Pay: $60,000.00-$70,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Warehouse Management: 3 years (required)

Work Location: In person