Front Desk Agent

6 days ago

Coquitlam, Canada Tri City Momentum Therapeutics Full time

**Job Summary**

**Duties**
- Greet patients upon arrival with a friendly demeanor and assist with check-in and payment, billing and insurance procedures
- Answer phone calls promptly, providing information about clinic services, and patient concerns.
- Manage billing and booking of patients using management software and ensure accurate data entry for patient information.
- Handle patient inquiries and complaints with professionalism.
- Maintain knowledge of clinic policies, procedures.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready for incoming patients
- Process payments and maintain accurate records of transactions.
- Uphold high standards ofcustomer service at all times.

**Requirements**:

- Proven experience in customer service or hospitality roles, preferably in a clinical front desk setting.
- Strong communication skills with an emphasis on phone etiquette; multilingual or bilingual abilities are highly desirable.
- Proficiency in using phone systems and Jane and POS software is a plus.
- Excellent problem-solving skills and the ability to remain calm under pressure.
- Strong attention to detail and organizational skills to manage multiple tasks effectively.
- A genuine outgoing personality.

**Job Types**: Full-time, Part-time

Pay: $23.00-$35.00 per hour

Expected hours: 15 - 35 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-12-03

  • Front Desk Agent

    5 days ago

    Coquitlam, Canada Executive Plaza Hotel Coquitlam Full time

    Executive Plaza Hotel and Conference Centre Coquitlam prides itself on providing the best service, great value and comfortable accommodations in boutique hotel environment. Located in the heart of Metro Vancouver, our hotel features The Wild Fig restaurant with Live Entertainment (on weekends). Our Flexible Conference Facility includes 9 meeting rooms and...

  • Overnight Front Desk

    1 week ago

    Coquitlam, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Overnight Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple Front Desk Representative positions open! These include part-time and full-time opportunities with flexible work schedules. **Our Overnight Front Desk Representatives enjoy**: -...

  • Clinic Front Desk Receptionist

    1 week ago

    Coquitlam, Canada Indigo Wellness Clinic Full time

    **Bilingual Front Desk Receptionist (Korean & English)** Indigo Wellness Clinic is seeking a **Bilingual (Korean & English) Front Desk Receptionist** with experience in clinic administration. We’re looking for someone who is professional, detail-oriented, and patient-focused, while also being proactive in supporting our clinic’s growth by encouraging...

  • Front Desk Coordinator

    6 days ago

    Coquitlam, Canada GFR Pharma Ltd. Full time

    **Looking for your next great opportunity?** We are looking for an energetic and motivated **Front Desk Coordinator** to join our team! Are you friendly? outgoing and organized? Then this role is for you! Our Front Desk Coordinator is responsible for answering and directing phone calls, welcoming visitors, and providing administrative and clerical support...

  • Front Desk Receptionist

    6 days ago

    Port Coquitlam, Canada Big Feet Port Coquitlam Full time

    We are looking for a **full-time or part-time Front Desk Receptionist** to join our PoCo team and support daily operations starting in 2026. **Responsibilities**: - Greet customers and assist with check-in - Manage appointments, scheduling, and technician assignments - Answer phone calls and messages - Maintain a clean and organized front desk area - Basic...

  • Guest Services Agent

    2 weeks ago

    Port Coquitlam, Canada Poco Inn & Suites Hotel Full time

    Full Time Guest Services Agent Part Time Guest Services Agent **Job Description**: - Work as a member of our guest service team - Check in/check out guests. Prepare folios. - Receive reservations and transfer incoming calls. - Responsible to handle cash, credit cards, groups and be able to balance your end of shift report. - Possess exemplary telephone...

  • Guest Services Agent

    22 hours ago

    Port Coquitlam, Canada Poco Inn & Suites Hotel Full time

    Full Time Guest Services Agent Part Time Guest Services Agent **Job Description**: - Work as a member of our guest service team - Check in/check out guests. Prepare folios. - Receive reservations and transfer incoming calls. - Responsible to handle cash, credit cards, groups and be able to balance your end of shift report. - Possess exemplary telephone...

  • Front Desk Receptionist

    22 hours ago

    Coquitlam, Canada Lansdowne Chiropractic Full time

    **Responsibilities**: - Greet and welcome patients and visitors in a professional and friendly manner - Answer phone calls, take messages, and direct calls to appropriate individuals - Schedule appointments and manage the appointment calendar - Check patients in and out, collect payments, and verify insurance information - Maintain patient records and...

  • Front Desk Manager

    1 week ago

    Port Coquitlam, British Columbia, Canada Gold's Gym - British Columbia Full time

    Golds Gym is expanding in Vancouver BC. We are seeking energetic motivated individuals to become part of our management team in Port Coquitlam, BC.Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from youGold's Gym has been a leader in excellence for over 45 years with over 700 locations world-wide At Golds we are committed...

  • Front Desk Receptionist

    3 days ago

    Port Coquitlam, Canada Foxy Box Laser + Wax Bar Port Coquitlam Full time

    **We’re Hiring a Front Desk Superstar!** **Receptionist - Part-Time | Foxy Box Port Coquitlam** Are you a people person with a passion for beauty, empowerment, and creating amazing client experiences? Foxy Box Port Coquitlam is looking for a part-time Receptionist to be the warm, welcoming face of our team. We’re all about collaboration over...