Business Development Coordinator

**NewRoads**Mazda**,**a division of the NewRoads Automotive Group, is hiring a **Sales Business Development Representative and Creative Genius. This role is integral to our sales team and has a salary and bonus pay plan.**

**Responsibilities of a Sales Business Development Coordinator / Creative Genius role include**:

- Maintain a log of all daily outbound activities in the CRM
- Discuss daily attack strategies with the Retention Specialist
- Contact next-day service appointments based on set criteria and set them up for the Retention Specialist
- Participate in all outbound activity reviews to develop strategies to increase contact/appointment rate
- Provide daily feedback to the Retention Specialist and General Manager on outbound activities
- Actively contact current lease and finance clients
- Book _appointments_ by Retention Specialist’s schedule and client’s comfort
- Update customer data in CRM without errors
- Participate in all sales and retention-related training
- Investigate client file to get familiar with each scenario before contacting
- Stay up to date with all Mazda Canada training and new product launches
- Continuously brainstorm and develop creative concepts for customer engagement, retention initiatives, and marketing campaigns.
- Develop and implement social media strategies to engage customers, build brand loyalty, and promote the dealership through compelling content, contests, and responsive communication.
- Create compelling video content for various platforms, including customer testimonials, vehicle walkarounds, service explanations, and dealership culture videos.
- Stay informed about the latest trends in customer retention, marketing, and the automotive industry to keep the dealership at the forefront of innovation.
- Identify and develop partnerships with local businesses to offer exclusive customer benefits and expand the dealership's reach.

**What You Offer**:

- Strong internet and phone sales skills;
- The ability to work independently and as a part of a team;
- You are self-motivated, confident and customer-focused with strong organizational skills;
- Available to work flexible hours and weekends
- Automotive experience an asset
- Strong social media acumen

**What We Provide**:

- competitive compensation via a yearly salary with bonus;
- company vehicle with insurance;
- excellent employee benefits;
- RRSP contributions;
- health and wellness initiatives;
- community involvement activities;
- exceptional management support;
- quality work facilities;
- and opportunities to advance your career in our expanding group.

**Why work for us?**

**NewRoads**Mazda** is** supported by the power of The NewRoads Automotive dealer group. With the experience of 50+ years in the automotive business, we are a growing group of 8 dealership locations and one Body Shop located in the northern GTA.

We are proud recipients of the **Canadian AutoWorld Dealership Employer of Choice** **Award** for all three times we have applied, most recently in **2023**. This award supports the fact that we truly believe our associates are our most valuable asset.

We strive to have:

- A vibrant employee culture;
- A workplace that invests in individual and team performance;
- Customer enthusiasm through transparency and positive interactions;
- A company and associates that care for our community;
- A workplace where our associates work hard and have fun doing it

To see what we are up to, check us out on Instagram using our handle, newroadsauto or on LinkedIn at NewRoads Automotive Group.
- The NewRoads Automotive Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates._

We thank all applicants in advance; however only those considered for an interview will be contacted.