Assistant Hospitality Manager

4 days ago

NiagaraontheLake, Canada Andrew Peller Limited Full time

#BeExtraordinary
At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and
craft beverage company by delivering the perfect brand experience for every
lifestyle and occasion. Through our commitment to excellence, honouring our
roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.
- Supporting the execution of business strategies to meet/exceed financial (including Wine Club sales) objectives for property location(s).
- Providing daily leadership to FOH team including;
- opening and closing duties/responsibilities, leading pre-shift meetings, attending daily Functions meetings, ensuring menus/Function menus are prepared and current, and Supervising Functions
- motivating Supervisor(s) and FOH team members to achieve assigned targets/incentives.
- coaching FOH team members to ensure performance/talent/service excellence; recognizing when to engage Human Resources to assist with performance management concerns
- assisting with FOH team member onboarding
- executing Restaurant Standards of Service and Restaurant Operational policies and procedures
- ensuring Dayforce/payroll is up to date and accurate for FOH team members
- responding efficiently and effectively to guest concerns/complaints
- Maximizing revenues per guest transaction (including up-selling) via a solid understanding of:

- dining-Menu options/property wines / accessories / experiences / Wine Club membership benefits / events
- all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations
- Ensuring a Safe and Healthy Work Environment through the effective operation of the Health and Safety program and Joint Health and Safety Committee and ensures compliance with government regulations
- Post-secondary education in Hospitality or a related field.
- Minimum 2 years of supervisory experience in an upscale restaurant environment.
- Graduate of or currently enrolled in an internationally recognized Sommelier or WSET program an asset.
- Passion for customer service.
- Proven track record of leadership and coaching a team for high performance.
- Self-motivated; able to multi-task and prioritize tasks in a busy multi functioning environment.
- Excellent oral and written communication skills.
- Ability to exercise judgement and function independently.
- Able to work evenings, weekdays and weekends

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.
**Accommodation**:
**Equal Opportunity Employment**:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

  • Hospitality Assistant

    2 weeks ago

    Niagara-on-the-Lake, Canada Niagara College Learning Enterprise Corporation Full time

    **Hospitality and Events Associate **(Full-time / Part-time) Niagara College Learning Enterprise Corporation Niagara-on-the-Lake, ON **Job description** Hospitality and Events Associates are responsible for providing consistent, outstanding hospitality to all visitors by providing an overall entertaining and informative tour and tasting experiences for...

  • Hospitality Manager

    49 minutes ago

    Niagara-on-the-Lake, Ontario, Canada Niagara on the Lake Golf Club Full time

    Hospitality Manager The Waterfront Restaurant at The Niagara-on-the-Lake Golf ClubLocation: Niagara-on-the-Lake, ONAbout us:Located along the stunning shores of the Niagara River, The Waterfront Restaurant located at the Niagara-on-the-Lake Golf Club (North Americas oldest golf course) offers a unique blend of history, charm, and exceptional service. We are...

  • Hospitality Manager

    1 week ago

    Niagara-on-the-Lake, Canada Niagara-on-the-Lake Golf Club Full time

    Hospitality Manager The Waterfront Restaurant at The Niagara-on-the-Lake Golf Club Location: Niagara-on-the-Lake, ON About us: Located along the stunning shores of the Niagara River, The Waterfront Restaurant located at the Niagara-on-the-Lake Golf Club (North Americas oldest golf course!) offers a unique blend of history, charm, and exceptional service....

  • Hospitality Supervisor

    2 weeks ago

    Niagara-on-the-Lake, Canada Andrew Peller Limited Full time

    #BeExtraordinary At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich...

  • Hospitality/ Retail Associate

    2 weeks ago

    Niagara-on-the-Lake, Canada Niagara College Learning Enterprise Corporation Full time

    **Hospitality and Retail Sales Associate **(Full-time / Part-time) Niagara College Learning Enterprise Corporation Niagara-on-the-Lake, ON **Job description** Hospitality and Retail Associates are responsible for providing consistent, outstanding hospitality to all visitors by providing an overall entertaining and informative tour and tasting experiences...

  • Assistant General Manager

    1 week ago

    Niagara-on-the-Lake, Canada The Irish Harp Pub Full time

    Assistant General Manager Location: The Irish Harp Pub, Niagara-on-the-Lake, Ontario **Job Type**: Full-Time, Year-Round The Irish Harp Pub is currently seeking an enthusiastic and experienced Assistant General Manager to join our dynamic team. Reporting directly to the General Manager and Owner, this vital role will oversee daily operations, ensuring a...

  • Event Assistant

    4 days ago

    Niagara-on-the-Lake, Canada PigOut Catering Full time

    **About Us** PigOut Catering / Catering Niagara is a dynamic and fast-paced catering and events company based in St. Catharines. We specialize in delivering exceptional food and event experiences—from intimate gatherings to large-scale corporate functions. With a focus on outstanding service, attention to detail, and seamless execution, we take pride in...

  • Assistant Manager

    6 days ago

    Niagara-on-the-Lake, Canada Steve Madden Full time

    **Title**: Assistant Manager **Reports To**: Store Manager **General Summary**: Assists the assistant and store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability. **Major Responsibilities**: - Be accountable for personal goals which contribute to overall store goals and results. -...

  • Assistant Manager

    9 minutes ago

    Mississauga Rd, Mississauga, ON, Canada Dana Hospitality Full time

    Company Description WHO ARE WE?We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate...

  • Assistant Sales Manager

    4 days ago

    Niagara-on-the-Lake, Canada Closets by Design Niagara Full time

    **Assistant Sales Manager** **Do you have the ability to lead, mentor, and develop a sales team to exceed expectations? If you can, consider joining the best management team in our industry.** Closets by Design is an internationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home...