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Assistant Manager
1 day ago
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Essential Duties and Responsibilities:
Reporting directly to the location Manager, the Assistant Manager oversees the operation and supervisors of the area.
Assistant Managers perform some or all the following duties:
- Perform component opening and closing.
- Monitor cash handling procedures.
- Handle HR issues such as vacation requests, any other administrative HR functions and ensure compliance to HR policies and procedures.
- Assists with payroll.
- Enforces adherence to Dana Hospitality policies and procedures as outlined in the employee handbook for their location.
- Recruit staff and oversee staff training.
- Set staff work schedules (front of house and back of house) and monitor staff performance.
- Ensures adherence to all Food Safety and Physical safety rules and policies.
- Resolve customer complaints in a timely manner. Keep Manager informed.
- Ensure health and safety regulations are followed at all times.
- Complies with marketing programs.
- Oversee cleaning schedule and procedures.
- Control inventory, monitor revenues.
- May be involved with menu planning for events and themed promotions.
- May perform other duties as required by management.
- Ensure operational efficiencies and productivity goals are outlined and realized.
- Service the client by ensuring the highest quality facilities and food services are provided to clients and student residents.
- Demonstrate a commitment to excellent customer satisfaction; in-keeping with established location goals.
Education and/or Work Experience Requirements:
- Completion of a college or other program related to hospitality or food and beverage management is required.
- 2-4 years' experience in the food service sector including supervisory experience.
- Knowledge of Microsoft word, excel, powerpoint and ADP payroll systems
- Food Safety Training and First Aid required
- Working knowledge of English
- Excellent communication skills
- Understanding of working in a Unionized environment and compliance with the Union CBA
Physical Requirements:
- On the floor, standing, being hands on
- Certifications as required to comply with local Health codes.
- Knowledge of basic sanitation requirements and food handling safety standards
- Ability to lift (10kg.), pull & push carts
- Must be available evenings and weekends
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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