Manager, Case Management

**Responsibilities**:
CAREER OPPORTUNITY: MANAGER, CASE MANAGEMENT

You are a person driven by your passion for making an impact on the world and you have a dedication to excellence in all that you do. You also happen to excel in case management.

Ve'ahavta is a registered non-profit social service organization based on the Jewish ethics of justice, kindness, and responsibility. We are an inclusive community of change makers from all faiths and backgrounds. At Ve’ahavta, we deliver programs that break down barriers, restore human dignity, foster capacity-building, and empower marginalized individuals to break the cycle of poverty and create real
change in their lives. Further information can be found at **

At Ve’ahavta, we value hard work, but we also value recognition, wellness, and taking care of each other. In addition to a competitive salary, Ve’ahavta employees are offered full group health benefits including dental coverage, a Wellness Spending Account allowance, Employee Assistance Program, generous vacation and sick time policies, in addition to office closures for all statutory and Jewish holidays. Above all, we provide a warm, supportive, fun, and progressive place of work. Come join us

“Ve'ahavta has created a standard of workplace community for me-in all my years of work, I have never found a home like Ve'ahavta. The care, guidance, support, encouragement, and togetherness that everyone shows and works towards has created a high standard of the kind of workplace people deserve to be in.” - R.M., Ve’ahavta Case Manager

JOB PURPOSE

In this leadership role, and as a member of the management team, you will be responsible for all aspects of case management at Ve’ahavta, ensuring consistent quality case management services are delivered, according to best practices, and with the best possible outcomes. In collaboration with your supervisor, the Director of Programs, you will plan and execute the organization’s case management program plan and ensure our services are consistent, efficient, and effective in meeting
objectives and targets, while producing the best possible outcomes for our clients.

The clients we serve face poverty and hardship, and face barriers related to mental health, substance use, housing, unemployment etc. Our clients participate in these programs in order to stabilize their lives and prepare for employment. Our programs include internships, job training, life skills training, peer support groups, career counselling, along with wrap around supports.

You will develop systems to enhance and improve our case management processes and service delivery to maximize impact. By overseeing the correct utilization and further development of the case management database, you will ensure accurate and timely data is kept in order to provide consistent and informed case management services. You are able to use your data management skills to manage relevant and timely data collection on key performance indicators for all Case Managers and develop recommendations for improvement.

You will be responsible for supervising, mentoring, evaluating, and leading a team of Case Managers, providing them with functional guidance and crisis support. You will i implement clinical, professional, and ethical standards as outlined by relevant professional and licensing bodies to ensure your team is operating at a standard of excellence.

In this role, you will have the opportunity to use your case management skills and experience to make a significant and transformational impact in the lives of our clients. In addition, the organization is currently embarking on an exciting expansion plan, offering much opportunity for professional development, growth, and impact.

We are seeking a values-driven individual who is passionate about case management and making an impact. Applicants are required to meet the following eligibility criteria:

- Qualifications
- 3-5 years related professional experience in a case management role
- 1-3 years of supervision/leadership experience
- Undergraduate/post graduate degree in related field required
- Superb case management skills
- Excellent interpersonal skills, desire and ability to mentor/coach/train staff
- Driven, motivated, creative, and confident leader- Strong work ethic, highly motivated and passionate about making an impact
- Highly organized, ethical, efficient, and detail oriented- a full job description is available upon request
- this is a hybrid position

Interested applicants are invited to submit their resume and cover letter to Toya Brooks, Administrative Coordinator, People and Culture

We thank all interested applicants but can only respond to those selected for an interview.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$75,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Wellness program
- Work from home

Schedule:

- Mo