Learning & Development Advisor

3 days ago

Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As a Learning and Development Advisor in Information Technology, you will develop, deliver, facilitate and support training for technology initiatives for staff in IT and other Business Units. Primary duties include:

- Lead the learning and development component of training initiatives, including managing internal project team members, external vendors, developing cost estimates, setting priorities and reporting on
- project progress and timelines.
- Deliver operational and project-based training.
- Conduct needs assessments, design responsive learning strategies and plans, create content and
- implement training using appropriate delivery methods.
- Support opportunities for continuous improvement including training evaluations for measuring learning success, facilitate collection of information such as conducting in-person sessions or distributing surveys to trainees, reporting on results and recommendations for improvement.
- Maintain and update training materials.

**Qualifications**
- A completed 2 year diploma in Adult Learning or a related field plus at least 5 years of learning and development experience; OR
- A degree in Computer Technology, Business Administration, Human Resources, or a related field plus at least 3 years of learning and development experience.
- Previous experience with Articulate and eLearning authoring software is preferred.
- Experience with Learning Management Systems (LMS) is preferred.
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook) is an asset.
- Basic proficiency in using emerging technologies (for example: Microsoft Copilot) will be considered an asset.
- Certification from the Association for Talent Development or the Institute for Performance and Learning would be considered assets.
- Success in this position requires critical thinking ability, proven analytical and problem-solving skills and effective written and oral communication skills.
- This position requires adaptability and an ongoing learning mindset.

**Pre-employment Requirements**
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Information Technology
- Position Type: 1 Permanent
- Location: 133 6 Avenue SE
- Compensation: Pay Grade 10 $41.28 - 55.18 per hour (2024 Rates)
- Days of Work: This position typically works a
5 day work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External
- Job ID #: 310796

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