Technical Support Specialist

2 weeks ago

Bedford, Canada VMG Strategic Technology Full time

Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
- or equivalent experience
- ** Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Evaluate and install computer hardware, networking software and operating system software
- Install software
- ** Supervision**:

- 1 to 2 people
- ** Computer and technology knowledge**:

- Android
- Information Technology Infrastructure Library (ITIL)
- iOS
- MAC
- Linux
- JavaOS
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Enterprise Applications Integration (EAI)
- File management software
- Security software
- Mapping and data visualization software
- Programming languages
- Software development
- Mac OS
- Zendesk
- .NET
- C++
- JavaScript
- MS Windows
- TCP/IP
- Wireless networks
- XML
- PHP
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Attention to detail
- ** Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- ** Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- ** Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- ** Financial benefits**:

- Gasoline paid
- ** Other benefits**:

- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities

  • Technical Support Specialist

    6 hours ago

    Bedford, Canada Innovasea Full time

    **Technical Support Specialist | Bedford, NS** **INNOVASEA | Aquatic Solutions Built for Life** As a recognized leader in fish tracking technologies, Innovasea provides work-anywhere solutions that scientists around the world count on for real-time insights. We optimize our advanced acoustic telemetry tools and consulting services to shorten the paths from...

  • Technical Communication Specialist

    7 hours ago

    Bedford, Canada Innovasea Full time

    **Technical Communication Specialist | Bedford, Nova Scotia** **INNOVASEA | Aquatic Solutions Built for Life** As a recognized leader in environmental monitoring and fish tracking technologies, Innovasea provides work-anywhere solutions that scientists around the world count on for real-time insights. We optimize our advanced acoustic telemetry tools and...

  • IT Support Specialist

    7 days ago

    Bedford, Canada REDspace Full time

    **_IT Support Specialist._** - When it comes to technical problem solving, you are everyone and anyone's go-to. Throughout your career, you have built a reputation for providing exceptional client service and can easily jump in and provide support. Detailed, collaborative, and analytical, you balance multiple priorities and deadlines without breaking a...

  • Tier 3 IT Support Specialist

    2 weeks ago

    Bedford, Canada G23 Technologies Full time

    **About G23 Technologies** G23 Technologies, a subsidiary of Micco Companies, delivers trusted IT, Internet, and Audio Visual solutions across Atlantic Canada. Serving internal and external clients in warehousing, logistics, cannabis, and hospitality, we’re focused on growth, innovation, and lasting client partnerships. **Position Overview** G23...

  • Tier 3 IT Support

    8 hours ago

    Bedford, Canada G23 Technologies Full time

    **About G23 Technologies** G23 Technologies, a subsidiary of Micco Companies, delivers trusted IT, Internet, and Audio Visual solutions across Atlantic Canada. Serving internal and external clients in warehousing, logistics, cannabis, and hospitality, we’re focused on growth, innovation, and lasting client partnerships. **Position Overview** G23...

  • Cloud Governance Specialist

    2 weeks ago

    Bedford, Canada RBC Full time

    What is the Opportunity As a Cloud Governance Specialist, you will play a pivotal role in shaping technical governance across RBC’s Hybrid Cloud and Intelligent Operations program. Your mission is to design, author, and maintain cloud controls that define secure, compliant, and scalable cloud platform configurations across Azure, AWS, and GCP. You will...

  • SEO Specialist

    2 days ago

    Bedford, Nova Scotia, Canada resulta Full time

    A Little Bit About UsPart of a global affiliate marketing team, our missions is to drive traffic and generate leads for our clients. We've built a team of talented marketing and technology experts who thrive in our evolving industry and are driven to be the best in market.Join us in transforming clicks into results.Your ImpactSome projects come along once in...

  • Support Specialist

    2 weeks ago

    Bedford, Canada Megamation Full time

    Key Responsibilities: - Respond to client calls and answer the questions or solve the problems. Document all incoming calls in our CRM system. - Demonstrate a caring and attentive attitude with clients at all times. - Monitor our servers and solve issues if they occur. Perform server maintenance routines. - Grow long term relationships with clients through...

  • Payroll and Benefits Specialist

    7 days ago

    Bedford, Canada Innovasea Full time

    **Payroll and Benefits Specialist | **_Bedford, Nova Scotia or Boston, MA_** INNOVASEA | Aquatic Solutions Built for Life Innovasea designs the world’s most technologically advanced aquatic solutions for fish tracking and fish farming - and builds them to withstand the toughest conditions. We partner with customers to fully understand their needs and...

  • Payroll Specialist

    4 days ago

    Bedford, Canada Health Association Nova Scotia Full time

    Were excited to announce a new opportunity for a Payroll Specialist as we continue to grow and expand our team. This is a full time, permanent position with a hybrid work option. **Position Scope**: The Payroll Specialist will work within the payroll services department and will be assigned to complete payroll tasks and responsibilities for specific clients....