Process Improvement Coordinator

Country/Region: CA- Field: Project Management- Location: Toronto, CA- Type of Contract: Permanent- Level of experience: 02-05 years- Job number:
**Job description**

**Process Improvement Coordinator**

**About SYSTRA Canada**

SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm who is dedicated to transportation solutions, whether for passengers or goods.

Imagining and implementing the safest, most efficient, and economical tailor-made transport solutions: this is what guides us daily. Thanks to the know-how of our 7500 experts, we are involved in all phases of transport projects: Preliminary and design studies, construction phases, test and commissioning, operation, and maintenance.

Our engineers work with passion to provide people around the world with the opportunity to move freely every day. They are men and women who put all their business expertise and human qualities to work to transform the world through innovative means of transport. Join them and let's invent tomorrow's public transport together.

SYSTRA's ambition is to be the benchmark for transport solutions and an opinion leader in mobility.

**Key Accountabilities & Responsibilities (including but not limited to)**
- Support the overall Process Improvement department in high level training and change programs and plans.
- Lead the coordination and support of process improvement initiatives including the Lean Deployment Framework and Project Readiness activities.
- Collaborate with Metrolinx’s Capital Projects Group (CPG) and other relevant stakeholders to harness and improve best practices which can be utilised on SSE and YNSE projects.
- Coordinate the development of processes in relation to Project Readiness Workstreams to ensure consistent creation and adoption of internal processes, business practices and culture.
- Support coordination and implementation of lessons learned to actualise the improvements that have been identified for change.
- Coordinate reporting progress and performance across all aspects of process improvements to support continuous improvement activities.
- Execute process improvement solutions to business problems, using data analysis, and optimization tools to support strategic process improvement plans.

**Technical Competencies**

1. Six Sigma Certification

2. Proven Process Improvement

3. Proficient with Microsoft Office Suite or Project Management software

4. Excellent verbal and written communication skills

5. Excellent interpersonal and customer service skills & organizational skills and attention to detail

**Education and Qualifications**
- Bachelor's degree or equivalent in applicable field
- 2-4 years experience working in a highly matrixed and complex environment
- Experience with providing program support and coordination across multiple functions and stakeholders
- Project Management qualification would be considered an asset
- Experience in Continuous/ Process Improvement teams and Lean & Agile methodologies and would be considered an asset
- Experience with data analytics and implementing monitoring and reporting techniques would be considered an asset
- Self-motivation, strong communication skills and an attitude that embraces continuous learning
- Ability to use learning design tools and software plus learn new technologies where necessary

**Contract nature**: Permanent

**Location**: Toronto - Ontario - Canada

**Division**: Transit

**Remuneration**: According to the profile