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General Manager

2 weeks ago


Whistler, Canada True North Hostelling Association Full time

Come join the fun, life-loving team at HI Whistler Whether it’s for summer, winter - or both - you’ll have a bunch of friends to explore all of what our adventure mountain community has to offer Whether you are a mountain newbie or a mountain shredder, you’ll find like-minded teammates to create lifelong memories at our hostel. With discounts on ski passes, deals on adventure activities, super-subsidized housing, and a plethora of free outdoor adventures, HI Whistler can be your basecamp for launching all of this. We work hard, but make it look easy with our relaxed atmosphere and we offer shifts that help you make the most of your time with us. You’ve heard about how great Whistler is, but we’ll help you discover how much more rad than that

**What's in it for you**
- Included with this position is a 2 bed, 2 bath subsidized rental suite within walking distance from the hostel.
- Extensive health and dental benefits and company matching RRSP program
- The salary range is $55,000 - 68,000 commensurate upon experience; are also part of overall compensation package.
- Access to sports gear and staff bikes
- A laid-back, casual work environment that is a lot less stuffy than working in a hotel.
- 40% off food at our onsite café
- Tons of opportunities to experience our destination on your time off as you become a local expert—free and discounted activities, free hostel stays within the HI Canada network and more.
- Being part of a not-for-profit organization that embraces sustainable tourism.

**What you will be doing**

As the General Manager of our 188-bed hostel in Whistler (Cheakamus Crossing), you will be responsible for all aspects of hostel operations in addition to managing staff accommodation and our on-site cafe.

Along with strategic planning and revenue management you will directly oversee and ensure that the management team, including the Assistant General Manager, Housekeeping Supervisor, Cafe Supervisor and Maintenance Staff are working together to provide accommodation and services that meet both the customer's needs and HI-C-PM Region’s standards.

Additional responsibilities include hiring and training of staff, budgeting, cash control, as well as liaising with local organizations and tourism associations to build relationships, generate new business and maximize occupancy. As General Manager, you will also be responsible for overseeing staff accommodation and the operation of HI-Whistler’s 450 sq. ft. on-site café.

**What we look for**

**Join our community**

If everything you read above got you excited, you'll be a great fit for our team. Whether you're on a working holiday and this will be a short stop on a longer trip, or you're looking to stay connected to the hostel lifestyle by working among travellers, this is the kind of place for you.

Our team is made up of people from all over the world who are bound by our shared desire to discover new places. You recognize that what draws you to Whistler is what draws our guests here, and you're committed to working with a team of like-minded people to share the best of Whistler and the accessibility of travel with the world.

Whether this is just a short stop on your backpacking journey, or you are looking to join a community of folks committed to travel, there is a spot for you at HI Whistler where you can belong.

**About HI**

We love travelling. To us, travel isn’t just about going places, it’s also about meeting people, discovering cultures, eating new food and most of all, learning how people do things differently than we do back home.

We believe that through hostelling, we become more conscious about the world around us; and we can even make the world a better place. Our mission is to build a community of conscious travellers who share a greater understanding of people, places and cultures through our network of hostels and people.