Appointment Coordinator

1 week ago

Airdrie, Canada Cam Clark Ford Airdrie Full time

_**An excellent opportunity with a quickly growing, dynamic business **_

The Cam Clark Auto Group is seeking a motivated **Appointment Coordinator** for our Cam Clark Ford dealership located in **Airdrie, AB**.

With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and California, the Cam Clark Auto Group is an industry leader in providing an outstanding customer experience since 1987, while also striving to offer an amazing employee experience

In the position of **Appointment Coordinator**reporting to the **Fixed Operations Manager**, you will be responsible for greeting customers as they arrive at the service department and booking appointments for our clients.
- **You will be accountable for**:_
- Answering and booking appointments for the customer's vehicle servicing needs.
- Transferring calls as required.
- Collecting payment from customers upon vehicle servicing completion.
- Calling and rescheduling customers who did not show up for their appointments.
- Assisting with related clerical duties as required.
- Other related duties as needed.
- **To be successful in this role, you must have**:_
- A Valid Driver’s licence with a clean Driver’s Abstract.
- Your High School Diploma, G.E.D. or equivalent.
- Strong ability to multitask.
- Multi-line telephone system experience considered an asset.
- Strong customer service skills.
- The ability to work both in a team environment and on your own.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have experience providing strong customer service in a fast-paced environment?

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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