Dispatcher and Inventory

5 days ago

Airdrie, Canada Airdrie Air Ltd. Full time

**Hiring: Dispatcher and inventory / Job coordinator**

We are looking for a dedicated and organized individual to join our team as a Dispatcher, inventory management and putting the parts together for the technician’s jobs. This role is essential in ensuring our operations run smoothly and efficiently.

**Key Responsibilities**:

- Answer incoming calls from customers, providing excellent customer service and support.
- MOVE FURNACES AND AIR CONDITIONERS AROUND THE SHOP as needed to prepare for technician assignments. **PLEASE NOTE THAT SOME HEAVY LIFTING IS REQUIRED.**
- Assist with inventory management, ensuring that all materials and equipment are ready for upcoming jobs.
- Use our software system to schedule and book appointments for technicians based on customer needs and technician availability.
- Communicate effectively with technicians to relay customer information and scheduling changes.
- Maintain accurate records of customer interactions, bookings, and technician schedules.
- Handle customer inquiries and resolve any issues or concerns promptly and professionally.
- Collaborate with team members to optimize workflow and improve service delivery.

**Qualifications**:

- High school diploma or equivalent; additional education or certifications in logistics or dispatching is a plus.
- Proven experience in a dispatch or customer service role, preferably in a service-oriented industry.
- Proficient in using software systems and technology; familiarity with dispatch software is an advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and adapt to changing priorities.

**What We Offer**:

- Starting wage of $23 and benefits package after 3 months
- Opportunities for professional growth and development.
- A supportive team environment focused on collaboration and success.

If you are detail-oriented, proactive, and ready to take on a dynamic role in our growing company, we encourage you to apply. Join us in providing exceptional service to our customers

**About Us**:
**At Airdrie Air Ltd., we pride ourselves on delivering exceptional service to our customers. We are a dedicated team committed to providing high-quality solutions and ensuring customer satisfaction. As we continue to grow, we are looking for a motivated and organized Dispatcher to join our dynamic team.**

**To apply, please send your resume and a brief cover letter outlining your relevant experience.**

Pay: From $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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