Guest Services Agent

2 weeks ago

Whistler, Canada Whistler Superior Properties Full time

**Key Responsibilities**:

- Greet and assist guests with check-in and check-out procedures.
- Handle guest inquiries, requests, and concerns with professionalism and courtesy.
- Provide information about hotel amenities, local attractions, and services.
- Ensure a smooth and efficient arrival and departure process.
- Maintain a neat and organized front desk area.
- Process reservations and payments accurately.
- Collaborate with other hotel departments to fulfill guest requests.
- Uphold our high standards of guest satisfaction and service excellence.
- **Preferred**: Assist with basic maintenance tasks as needed.
- **Preferred**: Possess a valid driver’s license for shuttle service and errands.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in hospitality or guest services is a plus but not required.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- A friendly and welcoming demeanor.
- Flexibility to work various shifts, including evenings and weekends.
- **Preferred**: Maintenance skills and experience.
- **Preferred**: Valid driver’s license.

**What We Offer**:

- Competitive salary.
- Opportunities for growth and development.
- A supportive and friendly work environment.
- Comprehensive training.
- Health and wellness benefits.

**Salary**: From $22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you have housing arrangements in Whistler?

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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