Guest Service Agent

8 hours ago

Whistler, Canada WHISTLER PREMIER Full time

Hello Whistler

Whistler Premier is now hiring for a Guest Service Agent Searching for the summer season.

We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us

Our Guest Service Agents are responsible for performing all front desk related functions, acting as the guests first and last point of contact at the hotel, and ensuring a positive experience for each guest.

**RESPONSIBILITIES**:

- Take reservations over the phone and enter them into the online system
- Enter reservations from walk-ins, direct calls and online booking agents.
- Check guests in and out
- Provide directions and recommendations within Whistler for guests
- Concierge duties such as making dinner reservations and booking activities.
- Take payments for deposits and upcoming arrivals according to our policies.
- Contact housekeeping, maintenance and house managers for any guest needs or issues and ensuring they are completed.
- Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
- Keeping the front desk area clean and organized.
- Responding to quotes and inquiries.
- Deliver high quality customer service to all owners and guests.

**REQUIREMENTS**:

- Previous front desk / customer service experience
- Strong communication & organizational skills
- Works well in a team-based environment
- Extremely Customer Service oriented
- BC Drivers License

We are based in the upper village of Whistler.
**Training provided**

**BENEFITS**:

- Brilliant Team working environment
- Staff Discounts
- Opportunities for growth
- Assistance with the British Columbia Provincial Nominee Program to obtain Permanent residency for the right applicant

This position comes with some great perks and opportunities. Contact us to find out more To apply, please send your resume and a little about yourself.

We look forward to meeting you

**Job Types**: Full-time, Part-time, Seasonal

Pay: From $21.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Application question(s):

- Are you currently in Whistler?
- Do you require Staff Accommodation?

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- BC Drivers License (preferred)

Work Location: In person

  • Guest Services Agent

    1 week ago

    Whistler, British Columbia, Canada LaTour Group Management Canada Full time

    ←Back to all jobs at LaTour Group Management Canada, Inc.Guest Services AgentIntroduction:We are seeking a friendly and professional Front Desk Agent to join our team. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful...

  • Guest Service Agent

    2 weeks ago

    Whistler, Canada Tantalus Lodge Resort Full time

    The Tantalus Lodge is seeking a **Guest Service Agent** to join our team, with up to full-time hours available beginning September/October. We are looking for someone who is available to work both AM and PM shifts and be able to start immediately. This is the perfect opportunity to pick up work during the upcoming shoulder season while gaining valuable...

  • Guest Service Agent

    4 days ago

    Whistler, British Columbia, Canada Whistler Premier Full time

    Hello WhistlerWhistler Premier is now hiring for a Guest Service Agent and searching for the busy Winter season, with housing options for the right applicant.We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join usOur Guest Service Agents are responsible for...

  • Guest Service Agent

    1 week ago

    Whistler, Canada Listel Hotel Whistler Full time

    **Who are we?** We run a fun and dynamic operation and we’re renowned for our innovative approach to hospitality operations. We believe that harnessing our creative side, and unique ways of thinking, are what create memorable experiences for our guests, and our team members. **Responsibilities** - Greeting and acknowledging guests in a professional and...

  • Guest Services Agent

    7 days ago

    Whistler, Canada Nita Lake Lodge Full time

    **Join Our Team at Nita Lake Lodge!**: - Position: Guest Services Agent_ _Location: Whistler, BC_ Are you passionate about creating unforgettable guest experiences? Do you thrive in a role that combines hospitality, adventure, and teamwork? Nita Lake Lodge is seeking a dynamic and enthusiastic **Guest Services Agent** to be the first and last point of...

  • Guest Services Agent

    2 weeks ago

    Whistler, Canada Nita Lake Lodge Full time

    **Join Our Team at Nita Lake Lodge!**: - Position: Guest Services Agent_ _Location: Whistler, BC_ Are you passionate about creating unforgettable guest experiences? Do you thrive in a role that combines hospitality, adventure, and teamwork? Nita Lake Lodge is seeking a dynamic and enthusiastic **Guest Services Agent** to be the first and last point of...

  • Guest Service Agent

    7 days ago

    Whistler, Canada The Listel Hotel Full time

    **Guest Service Agent** **End of season bonus! Join us for 6 months full time and receive up to $1000 as an end of season bonus!** **Housing available** **Who are we? **We run a fun and dynamic operation and we’re infamous for our innovative approach to hospitality operations. We believe that harnessing our creative side, and unique ways of thinking,...

  • Guest Service Agent

    2 weeks ago

    Whistler, Canada Aava Whistler Hotel Full time

    No Employee Housing Available at this time. A Guest Service Agent/Reservation Agent provides friendly efficient service to all guests on arrival/departure and while in house. They perform a variety of duties such as guest registration, room inventory control, room assignments, comprehensive checks of room status and availability, filing maintenance reports...

  • Guest Services Agent

    2 weeks ago

    Whistler, Canada Whistler Platinum Full time

    **About Whistler Platinum** Founded in 2000, Whistler Platinum has offered homeowners and guests unrivaled property management, vacation planning, and personalized concierge services for over two decades. **The benefits of working for Whistler Platinum** - Minimum $22p/h based on experience - Access to free golf at Big Sky and Fairmont golf courses...

  • Guest Service Agent

    2 weeks ago

    Whistler, Canada Whistler Platinum Full time

    **About Whistler Platinum** **Founded in 2000, Whistler Platinum has offered homeowners and guests unrivalled property management, vacation planning, and personalized concierge services for over two decades. The benefits of working for Whistler Platinum** - Minimum $22p/h based on experience - Access to free golf at Big Sky and Fairmont golf courses...