Restaurant Supervisor

1 week ago

Guelph, Canada Beertown Public House Guelph Full time

**TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**:
With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their team and our business forward.

Our goal is to foster a work experience that provides our Leaders with:

- Pride in their role and the company they work for
- Personal & professional respect from all stakeholders
- Ongoing learning & career development with a clear path for growth
- An independent atmosphere that welcomes everyone’s ideas & initiatives
- Competitive remuneration (plus benefits & earned bonuses)
- Meaningful relationships and mentorships
- Possibilities for personal & professional growth
- all while having good time

If you
- know that ‘real’ people work nights & weekends,
- believe that successful people don’t know more, they more,
- feel the restaurant operates at it’s best when you’re there,
- take the bull by the horns,
- work hard to succeed hard,
- aspire to achieve greatness in your career,


**About the Daytime Supervisor Role**:

- A full-time, entry level management position reporting to the General Manager
- Overseeing Front of House team fulfilling steps of service and all side-work both before & after service.
- Makes contact with 100% of the tables (quality checks) & promotes Moments of Truth
- Ensures Steps of Service are followed to standard, reviews all aspects of restaurant operations with purpose
- Communicates promptly and effectively with BOH - open menu counts, quality & timing issues
- Is acutely aware of all standards and never turns their head from one
- Coaches ‘on the fly’ in a productive and positive fashion
- Aids in execution of current Focus of the Week program on every shift
- Follows up on any Guest problem or concern quickly, effectively and professionally
- Is effective at labour management, adjusting start & end times in accordance with business levels
- Is a champion for CG Responsible Service House Policies
- Strong communication through daily staff & business log notes.

**Qualifications**:

- You have a minimum of 2 years Serving and/or Bartending experience in a comparable full-service restaurant environment
- You may have previous restaurant supervisory or management experience
- You are looking for career development & growth into a full-time management role
- You have full-time, flexible availability
- You are Smart Serve certified

**Job Types**: Full-time, Permanent

Pay: From $23.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

**Experience**:

- Supervising: 1 year (required)
- Serving: 2 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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