HR Manager

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


Job Description

Position Purpose
- The Human Resources Manager provides core human resources support to the client groups, particularly in the areas of performance management, team building, investigations, change management and leadership development.
- The role also provides direction and support supervisors/managers by providing timely and accurate information in the areas of HR policy and procedures.
- Lead on Industrial Relations Nationally

Scope
- Direct support to all Brambles/CHEP facilities in assigned regions

Organisation Chart

Major/Key Accountabilities
- Serves as first point of contact and first line communications to managers and supervisors regarding general human resources related questions/issues providing accurate and appropriate information or guidance or where applicable direct interaction with the HR Operations team
- Provide day-to-day administration of HR policies and programs and ensure that they are effectively communicated to all employees
- Conduct employee relations investigations from start to finish and provide support to managers on other employee related queries.
- Industrial Relations lead in 5 union plants across Canada for negotiations, grievance management and mediation/arbitration as required
- Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with external/internal counsel as needed/required.
- Work closely with regional HR Operations team to lead process improvement initiatives
- Provide support to regional Recruitment teams as required
- Consult with department leaders on a broad range of human resource issues including talent planning, career mobility, retention, engagement, work actions, performance management and other related areas focused on developing a high-performing team.
- Drive change management practices to enable organizational effectiveness, incorporating diversity & inclusion strategies to maximize our competitive advantage and skills of the workforce.
- Partner with leaders to develop strategies to foster employee engagement and commitment.
- Engage with the employees to understand and improve the employee experience and facilitate the organization’s culture and engagement strategies. Set the tone for employment engagement, team building, and overall culture.
- Partner with and between COEs and regional HR teams to deliver seamless human resources processes and programs across the organization. Leverage all HR programs, policies, processes, and systems.
- Understand, apply, and teach retention concepts to attract, motivate and retain employees
- Provides support and training of annual HR processes including PDP, ASR, Talent Reviews and Pulse Surveys
- Use data to highlight trends and proactively offer solutions that drive business results.
- Partner with Centers of Expertise (COE) to support Reward and Talent & Learning initiatives with managers and employees

Measures
- Turnover, vacancy rates and Short-term retention statistics in supported facilities
- Development plans in place for Plant Manager/APM and Supervisory roles within the region
- Employee cases resolved in timely manner
- Timely and effective Project deliverables

Authority/ Decision Making
- Support on all facets of HR with managers and employees
- Retention and Engagement intervention programs
- Employee relations resolutions
- Working autonomously or having a disrupted level of line manager support with differing location and/or time zones

Key contacts

Internal
- HR Director
- HR team
- Regional SC leadership
- Brambles Centres of Expertise
- HR Shared Services team
- Line managers
- Health and Safety
- External Contracts
- Vendors (recruitment agencies, benefit providers)
- ER/LR agencies/bodies
- External communities of practice to understand and drive best practices

Qualifications
- Minimum: Bachelor’s degree in Human Resources or in a relevant Human Resources technical discipline
- Desirable: Post graduate qualifications in business or related disciple

Experience
- Minimum 5 - 7 years related experience in Human Resou