Passenger Traffic Agent

4 days ago

Mississauga, Canada Korean Air Full time

Serving the world for more than 50 years, Korean Air is one of the world's top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID. With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 156 aircraft and over 19,000 professional employees.

Korean Air is seeking motivated and talented individuals to fill the part-time position of Passenger Traffic Agent in our Toronto Pearson International Airport office.

**1. About the Job**
- **Position**: Passenger Traffic Agent
- **Location**: Toronto Pearson International Airport
- **Job** **Type**: Part Time

**2. Job Description/Responsibilities**
- Provide top quality customer service to passengers at Toronto Pearson International Airport.
- Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
- Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
- Comply with all federal, state, and airport authority security requirements and Korean Air’s policies.
- Handle any necessary report generation and any general administration tasks.
- Perform all other duties assigned or delegated by managers.

**3. Requirements**
- Must be legally authorized to work in Canada without sponsorship
- Must be able to work on days, evenings, weekends and holidays
- Previous airline customer service experience preferred
- Able to work in extreme conditions, such as cold weather, as well as small spaces
- Fluency in Korean language preferred

**4. Benefits**
- Discounted airline tickets
- Medical, dental and vision insurance
- Pension Plan
- Paid Vacation and holidays

**5. Other**
- Only qualified applicants will be contacted

KOREAN AIR is an equal opportunity employer

**Job Type**: Part-time

Pay: From $35,360.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Mississauga, ON L5P 1B2: reliably commute or plan to relocate before starting work (required)

**Language**:

- Korean (required)

Work Location: In person

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