Passenger Traffic Agent

3 days ago


Mississauga, Canada Korean Air Full time

Korean Air, established in 1969, is one of the world’s top 20 airlines and a founding member of SkyTeam airline alliance which, together with its 19 members, offers its 437 million +annual passengers a worldwide system of more than 10,770 + daily flights covering 1,050+ destinations in 166+ countries.

Korean Air is seeking motivated and talented individuals to fill the part-time position of Passenger Traffic Agent in our Toronto Pearson International Airport office.

**1. About the Job**
- **Position**: Passenger Traffic Agent
- **Location**: Toronto Pearson International Airport
- **Job** **Type**: Part Time

**2. Job Description/Responsibilities**
- Provide top quality customer service to passengers at Toronto Pearson International Airport.
- Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
- Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
- Comply with all federal, state, and airport authority security requirements and Korean Air’s policies.
- Handle any necessary report generation and any general administration tasks.
- Perform all other duties assigned or delegated by managers.

**3. Requirements**
- Must be legally authorized to work in Canada without sponsorship
- Must be able to work on days, evenings, weekends and holidays
- Previous airline customer service experience preferred
- Able to work in extreme conditions, such as cold weather, as well as small spaces
- Fluency in Korean language preferred

**5. Other**
- Only qualified applicants will be contacted

KOREAN AIR is an equal opportunity employer

**Job Type**: Part-time

Pay: From $17.60 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Mississauga, Canada Korean Air Full time

    Korean Air, established in 1969, is one of the world’s top 20 airlines and operates a fleet of 167 aircrafts that travel to 129 cities in 46 countries. It is a founding member of SkyTeam airline alliance which, together with its 20 members, offers its 612 million annual passengers a worldwide system of more than 15,000 daily flights covering 1,052...


  • Mississauga, Canada Korean Air Full time

    Serving the world for more than 50 years, Korean Air is one of the world's top 20 airlines, carrying more than 27 million passengers in 2019, pre-COVID. With its global hub at Incheon International Airport (ICN), the airline serves 120 cities in 43 countries on five continents with a modern fleet of 156 aircraft and over 19,000 professional...


  • Mississauga, Canada Alliance Ground International Full time

    Job Description: Are you a detail-oriented problem solver who focuses on providing outstanding customer service? Join our ATS family and start your career as a Passenger Service Supervisor! ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every...


  • Mississauga, Canada Airway Interline Services Inc. Full time

    **Responsibilities**: - Supervise hospitality services including food, accommodation and transportation provided to distress passengers at airports in case of flight disruptions, such as cancellations and or misconnections etc. - Assign duties and coordinate with the workers and guide them on operations of events related to distress passengers at airports....


  • Mississauga, Canada Traffic Tech Inc. Full time

    **Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions...


  • Mississauga, Canada Menzies Aviation Full time

    Job Details Description **Main Accountabilities Include**: - Leads a team of Passenger Service Agents - Ensure accuracy of all weight and balance requirements - Promptly handle all customer service complaints with a focus on positive resolution. - Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport...


  • Mississauga, Canada Menzies Aviation Full time

    Job Details Description **Main Accountabilities Include**: - ensure accuracy of all weight and balance requirements - promptly handle all customer service complaints with a focus on a positive resolution - complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport announcements and checking for proper...


  • Mississauga, Canada Menzies Aviation Full time

    Job Details Description **Main Accountabilities Include**: - ensure accuracy of all weight and balance requirements - promptly handle all customer service complaints with a focus on a positive resolution - complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport announcements and checking for proper...


  • Mississauga, Canada Paladin Security Full time

    Pearson International Airport - Traffic Enforcement Guard - Full Time Job Description: The Customer Service Enforcement Guard shall comply with the following or perform the activities below: - Provide vehicular and pedestrian traffic direction and control on the groundside area of the Airport by facilitating the movement of vehicular traffic - Direct or...


  • Mississauga, Canada Menzies Aviation Full time

    Job Details Description **Overview** To provide training initial and recurrent training and proactively promote a ‘safety first’ culture. As a PAX Training Supervisor you will be responsible for delivering and coordinating training to fulfil our service standards for our Customer Airlines. You will ensure that our Customer Service is delivered...