Representative, Transportation Logistics
3 days ago
**Representative, Transportation Logistics**:
Job ID : 5908
Category : Claims
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Kitchener, Canada
Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.
Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.
Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.
Starting in September, Definity employees move to a hybrid work model so we can collaborate, build mentoring relationships, and solve complex or cross-functional business opportunities together. Our teams work in whichever environment best supports what they're working on and who they're working with. We're actively reinventing our offices as welcoming workspaces that optimize collaboration and empower leaders to use our space to strengthen team dynamics. Our tools and processes seamlessly connect employees from multiple locations, and our culture encourages respectful engagement and flexibility. Leaders work with their teams to determine the right balance of on-site and remote work that best meets the needs of their team, cross-functional engagement, responsibilities and timelines, plus those of our customers, our broker partners, and the company culture.
- Review, approve, negotiate, and settle towing and storage disputes, and payments to towing vendors. Liaise with vendors, repair shops, tow yards, and other parties to negotiate towing and storage settlements.
- Maintain detailed file records by entering pertinent data into the appropriate systems. Review and pay invoices from vendors and external contacts. Complete ad-hoc administrative tasks.
- Collaborate with cross-functional claims teams to mitigate towing and storage costs and claim exposures.
- Engage in ad-hoc projects and initiatives.
- Technical Skills: High proficiency with Windows based programs, insurance systems such as Guidewire, and excellent keyboarding skills.
**Go ahead and expect a lot — you deserve it, and we’ve got it**:
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).
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