Inside Sales Representative

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia Join a winning team in a growing global organization_

**Accountabilities**:

- Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customer's needs. This is measured through monthly sales reporting, quality objectives and regular management reviews.
- Processes the customer’s order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proofreading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result to a loss of parts and lead time with factories. This is measured by your customer's on-time delivery and RMA rate.
- Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths.
- Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per salesperson and determined how many lines were on time and crossed checked for errors.
- Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls. Number of new customers should grow based on this activity.
- Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory.
- Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI. Increased sales are result of good relationship sales.
- If performing duties as a designated quality representative processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties.
- Performs other related duties as assigned.

**EDUCATION & EXPERIENCE**:

- Bachelor’s degree with one to three years of sales experience preferred; or an equivalent combination of education and experience.

**SKILLS & CERTIFICATIONS**:

- Exhibits exceptional knowledge of company products and services.
- Demonstrates persuasiveness, tenacity and strong selling skills.
- Possesses excellent verbal and written communication skills, including excellent presentation skills.
- Exhibits strong analytical, problem-solving and negotiation skills.
- Must be organized and able to prioritize and manage multiple tasks.
- Ability to calculate discounts, commissions, proportions and percentages.
- Ability to write reports and correspondence proficiently and professionally.
- Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
- Able to work with minimum supervision and make responsible decisions.
- Possesses working knowledge of company policies, procedures and computer systems.
- Ability to type 40 words per minute.
- **Bilingual English and French required (spoken and written).**

**What we offer our team members**:

- A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision.
- Educational Assistance (Tuition Reimbursement).
- Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
- A strong focus on giving back to our communities through philanthropic opportunities.

***Want to learn more? Visit us at Working at TTI, Inc.

TTI, Inc. est à la recherche d'un représentant des ventes internes pour rejoindre notre équipe à Montréal, Canada. Le représentant des ventes internes vend les produits et services de l'entreprise par téléphone, Internet et par courrier électronique en travaillant avec nos équipes de ventes sur le terrain, de gestion des produits et de gestion des ventes pour augmenter la pénétration des clients et les opportunités de ventes. Le représentant de compte sera chargé de traiter les demandes de renseignements des clients et les demandes de devis rapidement et efficacement dans un environnement au rythme rapide et axé sur l'équipe. Nous recherchons les talents les plus brillants du secteur ainsi qu’un professionn