Warranty Technician

2 days ago

Calgary, Canada Jayman Built Full time

**Warranty/Customer Care Technician**
**SALARY**: $65,000 - $81,500

**COMPANY**:Jayman BUILT

**LOCATION**:Calgary, AB

**TYPE**:Full-time

Builder of the year 26 times. Picture a career with us.

**A day in the life of a warranty technician**:

- Schedule appointments with Jayman customers
- Coordinate various trades to complete work as required
- Lead with pride in both appearance & behaviour while on-site
- Responsible for signing off both 2-month & 11-month service requests
- Strong organizational skills with handling various impromptu or emergency calls
- Follow Jayman’s processes & procedures to ensure Customer Experience excellence
- Service and maintain Jayman Sales Centres and Show Homes
- Perform a variety of hands-on repairs in customer homes
- Maintain a team environment through high-quality communication with customers, trades and Jayman team members

**As a 2023 Best Managed Company, we will provide you with**:

- Salary range: $65,000 - $81,500
- Opportunity to participate in a unique Jayman Employee Investment Program
- Flexible health and dental coverage
- Uniforms provided
- Employee matching group RRSP program
- Customized Training Programs. Continuing education is a focus at Jayman, and you have the opportunity to participate in annual education & training.
- Opportunity for growth and career advancement
- Employee discounts
- Vehicle Allowance
- Onsite Gym
- Social Club events

**What you will bring to the table**:

- Strong maintenance skills - Jack/Jill of all trades
- Journeyman/woman in a trade is considered an asset.
- Ability to use your own tools to complete required work.
- Strong ability to be proactive and adapt to continually shifting priorities.
- Excellent attention to detail.
- Strong sense of urgency and an ability to meet various deadlines.
- Well-developed communication skills.
- Exceptional customer experience skills.
- 3-5 years of experience in the construction and/or warranty field with a general understanding of ANHWP is considered an asset.
- Valid Driver’s license and clean abstract required.

**_
We thank all applicants for their interest; however only those selected for an interview will be contacted. No telephone or agency inquiries please._

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