Service & Warranty Technician

7 days ago

Calgary, Canada Look Master Builder Calgary Inc. Full time

We are a medium size home builder looking to add a full time Service & Warranty Technician. Our company is passionate about home building and strives to continuously exceed customer expectations. Join a team that does what it takes to get the job done right every time.

**Position Overview**

This position requires someone to have strong organizational skills and a solid knowledge of construction with the ability to repair all aspects of a home. Customer service skills and communication skills are essential.

**Role & Responsibilities**
- Meet with homeowners at scheduled appointments for possession and warranty. Educate homeowners about homeowner maintenance;
- Assess and list any items that fall under the 1,2,5 & 10 year warranty guidelines;
- Track and manage to ensure outstanding items / warrantable items are rectified properly and in a timely manner;
- Manage trades contractors during trades days and visits;
- Complete repairs such as drywall, paint touch ups, interior finishing items, floor squeak etc.;
- Ensure all pictures and paperwork are uploaded to Buildertrend or sent to the office as needed;
- Clean and ensure site preparedness for homes under construction and possessions;
- Emergency/On Call duties to address situations such as of loss of power/heat or water leaks;
**Requirements**:

- Minimum of 3 years’ experience as a Service Technician in new home construction with a warranty related background;
- A comprehensive understanding of construction fundamentals and the construction process;
- Knowledge of and demonstrated proficiency in multiple trade functions such as carpentry, drywall, painting etc.;
- Strong customers service background;
- Strong work ethic and willingness to learn and grow;
- Self-motivated with ability to work well independently and as a team;
- Valid driver's license and reliable transportation.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Related: 3 years (required)

**Location**:

- Calgary, AB (required)

Work Location: In person

Expected start date: 2025-06-01

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