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Customer Operations Coordinator
3 weeks ago
Our CUSTOMER OPERATIONS COORDINATOR Trainee position could be just the spot to start your career in the trailer rental business. If you have a passion for helping customers and want lots of variety in your day, this job could be a good fit for you. And don’t worry, you don’t have to be a trailer expert when you start - we’ll teach you Then once you’re trained, you’re eligible for a promotion to Operations Manager, in charge of customer service and vendor management reporting to our GM. As an Customer Operations Coordinator your typical day would include:
- Serving customers like Magna, UPS or Nestle when they need trailers, helping to determine their equipment needs, and explaining all our trailer-rental options.
- Inspecting trailers using a hand-held device which includes checking for damage or equipment problems inside and underneath the trailer.
- Managing customer accounts including helping with credit and collections.
- Verifying customer insurance coverage.
- Assigning repair work to vendors and CTR trailer mechanics.
- Using technology to perform inventories, manage equipment, and other operational tasks.
Job Requirements
As an Operations Trainee, you’ll need good technology skills, organized and enjoy interacting with lots of different personalities. And the people who succeed as Operations Assistants are self-motivated, smart, and conscientious. They have a strong work ethic and like new challenges. It’s also important for you to have excellent verbal and written communication skills. You will receive extensive training in all aspects of our business followed by ongoing safety training. Your hard work and professional dedication will earn rewards of a competitive compensation.
**Salary**: From $20.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (required)
