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Construction Customer Care Coordinator

2 weeks ago

Concord, Canada Safeline Group of Companies Full time

**Key Responsibilities of Position**:

- Coordinate and conduct Occupancy Day Procedures
- Efficiently complete all necessary documentation and reports
- Work closely with construction, trades and all other personnel and assist teams where/when needed to ensure deficiencies are completed and signed off in a timely manner
- Assisting Purchasers with all Tarion Warranty related inquires and concerns
- Customer service focused with the ability to resolve problems effectively
- Exceptional interpersonal skills with a high level of professionalism
- Strong communication and organizational skills with excellent time management
- Ability to work both independently with mínimal supervision and in a team setting
- Excellent verbal and written communication skills
- Experience working within the residential construction industry with knowledge of the Tarion Warranty and Construction Guidelines and Ontario Building Code

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay
- Overtime pay

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)