Sports Shop Attendant

Canlan Ice Sports is currently looking for a **Sports Shop Attendant** Our Sports Shop Assistants provide positive service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment. **RESPONSIBILITIES** - Ensure shop opening and closing procedures are followed (shift dependant) - Receive, securely shop and mechanize product following established procedures - Demonstrate strong product knowledge and attends product knowledge seminars (both facility and vendor provided) - Actively engage customer by - greeting them upon their entry to the shop - maintaining a presence on the retail floor - promoting Sports Shop products and services - Execute initiatives in effective and accurate use of ORION POS system and cash handling procedures - Develop and maintain strong skate sharpening skills and certification - Report to Sports Shop Supervisor all relative customer questions, suggestions or complaints - Monitor stock and ensure the shop and all inventory is kept clean - Replenish and maintain shop products on the floor as needed - Adhere to all Risk Management policies and procedures - Report any unsafe Health & Safety conditions - Is "WHMIS" and "Workplace Violence" trained - Is aware and understands implementation of the Facility Emergency Plan, Incident Reports and knows the location and how to use the First Aid Kit, Eye Wash Station and Defibrillator - Wear appropriate Personal Protective Equipment (PPE) when required - Ensure consideration for best practices in energy use management and environmental impact are employed **QUALIFICATIONS AND EDUCATION** - Completed high school education or equivalent is an asset **ABILITIES, ATTRIBUTES AND EXPERIENCE** - At least one year retail and / or customer service experience - Willingness and ability to work flexible hours (evenings & weekends) - Strong hockey and/or skating knowledge - Strong skate sharpening skills - Cash handling experience through a POS system (preferred) - Demonstrated computer skills, notably in Microsoft Word and Excel - Neat appearance with a professional and positive attitude - Great communication skills - Thorough, organized, articulate and punctual Canlan Ice Sports is currently looking for a **Sports Shop Attendant** Our Sports Shop Assistants provide positive service and sales to all prospective customers in a friendly and timely manner in a clean and organized environment. **RESPONSIBILITIES** - Ensure shop opening and closing procedures are followed (shift dependent) - Receive, securely shop and mechanize product following established procedures - Demonstrate strong product knowledge and attends product knowledge seminars (both facility and vendor provided) - Actively engage customer by - greeting them upon their entry to the shop - maintaining a presence on the retail floor - promoting Sports Shop products and services - Execute initiatives in effective and accurate use of ORION POS system and cash handling procedures - Develop and maintain strong skate sharpening skills and certification - Report to Sports Shop Supervisor all relative customer questions, suggestions or complaints - Monitor stock and ensure the shop and all inventory is kept clean - Replenish and maintain shop products on the floor as needed - Adhere to all Risk Management policies and procedures - Report any unsafe Health & Safety conditions - Is "WHMIS" and "Workplace Violence" trained - Is aware and understands implementation of the Facility Emergency Plan, Incident Reports and knows the location and how to use the First Aid Kit, Eye Wash Station and Defibrillator - Wear appropriate Personal Protective Equipment (PPE) when required - Ensure consideration for best practices in energy use management and environmental impact are employed **QUALIFICATIONS AND EDUCATION** - Completed high school education or equivalent is an asset **ABILITIES, ATTRIBUTES AND EXPERIENCE** - At least one year retail and / or customer service experience - Willingness and ability to work flexible hours (evenings & weekends) - Strong hockey and/or skating knowledge - Strong skate sharpening skills - Cash handling experience through a POS system (preferred) - Demonstrated computer skills, notably in Microsoft Word and Excel - Neat appearance with a professional and positive attitude - Great communication skills - Thorough, organized, articulate and punctual