Sports Shop Supervisor

2 weeks ago

Burnaby, Canada Canlan Sports Full time

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to deliver industry-leading participant experiences.

Canlan Ice Sports is currently looking for a **Sports Shop Supervisor**.

The Sports Shop Supervisor demonstrates initiative and impeccable customers service skills. They maintain a strong working knowledge of hockey and skating, and direct day to day operations of the Sports Shop ensuring a high level of Customer Service is achieved. This position supervises and schedules team members and maintains responsibility of Sports Shop merchandising, promotions, cost controls, sales targets and assistance in the annual operating plan preparation.

**QUALIFICATIONS AND EDUCATION**:

- Diploma or Certificate in Retail operations (preferred)
- Completed high school education or equivalent

**ABILITIES, ATTRIBUTES AND EXPERIENCE**:

- Previous retail merchandising and sales experience and excellent customer service skills
- Demonstrated hockey knowledge, computer skills and cash handling experience
- Ability to communicate effectively with all levels of staff and customers is also essential
- Willingness and ability to work flexible hours (evenings & weekends)
- Strong skate sharpening skills
- Previous team supervision experience (preferred)
- Previous experience within a sports/recreational environment (preferred)
- NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices_

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