Customer Service Representative/inside Sales
4 days ago
**Join a winning team as a Customer Service Representative servicing the exciting world of Bakery products and ingredients. BakeMark is going company, come be part of BakeMark Family.**
- Assists in coordinating key customer accounts on a daily basis to ensure service levels are maintained at the highest levels.
- Maintains personal relationships with key accounts. Maintains a proactive, visible relationship with entire customer base.
- Follows up on all customer requests and questions to ensure appropriate response is made and customer is satisfied.
- Provide exceptional Customer Service in accordance with policies, guidelines, and procedures established by Executive Management.
- Takes customer orders via phone and fax, and enter orders into the NDS system.
- Invoices orders throughout the day, as required.
- Works with the Customer Service/Office Supervisor to respond to customer issues, e.g. short shipments, rush deliveries, etc.
- Consistently increases personal knowledge of new and existing items, customers, pricing, routing, specials and sales techniques.
- Treats all customers (both internal and external) with dignity, respect, courtesy and kindness.
- Manage a list of accounts as Inside Sales Rep
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00-$50,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
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