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Client Care Coordinator

1 hour ago

Calgary, Canada Adokam Home Care Services Inc Full time

About Us:
Adokam Home Care is a compassionate, client-centered agency dedicated to providing dignified and mindful care to individuals in the comfort of their homes. We are growing and looking for someone who can support both our internal operations and client outreach efforts.

Position Overview:
We are looking for a proactive and organized Client Care & Admin Coordinator to be the voice of Adokam Home Care — answering inquiries, managing staff coordination, and helping to grow our client base through lead generation. If you’re passionate about helping people, thrive in a multi-tasking role, and want to make a meaningful impact, we’d love to hear from you.

Key Responsibilities:

- Conduct phone consultations with potential clients to assess care needs and explain services
- Assist with lead generation through follow-ups, referrals, and outreach to potential clients or partner organizations
- Support recruitment by posting job ads, screening applicants, and scheduling interviews
- Onboard new hires and ensure all documentation and training requirements are met
- Coordinate staff schedules and ensure all shifts are covered according to client care plans
- Approve and manage staff timesheets for payroll processing
- Maintain accurate records of client interactions, staff assignments, and schedules
- Collaborate with the management team to improve service delivery and client satisfaction

Qualifications:

- Prior experience in healthcare administration, customer service, or home care coordination is preferred
- Excellent phone etiquette, written communication, and interpersonal skills
- Ability to multitask and work independently in a fast-paced environment
- Familiarity with scheduling software, CRM tools, and Microsoft Office or Google Workspace
- Passion for helping people and supporting a mission-driven organization
- Bonus: Experience in sales, marketing, or lead generation

Why Join Us:

- Play a key role in a growing, purpose-driven company
- Flexible work hours and a supportive team environment
- Opportunities for professional development and career growth
- Help bring quality care to those who need it most

To Apply:
Please send your resume and a brief cover letter outlining your relevant experience and why you’re interested in this role. reference the job title and Send mail to:
Pay: $19.00-$25.10 per hour

Expected hours: No more than 35 per week

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2025-05-26