Branch Manager

CTBC Bank Corp. (Canada) is a subsidiary of CTBC Holding Company Ltd. and is amongst the largest and most profitable privately owned banks headquartered in Taiwan.

CTBC Bank Corp. (Canada) continues to expand in Canada and we are looking for a highly self-motivated, enthusiastic, and goal-oriented professional equipped with strong management skills and extensive experience in banking operations. The Branch Manager role at CTBC Bank Corp. (Canada) is a critical leadership position that is both challenging and rewarding. You will lead, motivate, and reward your team. Your leadership and management styles will have a strong impact to the goals and satisfaction of our clients and employees.

This is a unique opportunity to establish, develop, and manage our main branch in Vancouver. You will champion on business development, superior sales and service management, as well as marketing and operational effectiveness as part of your daily work focus. You will lead a high performing team that delivers superior client services and accomplished desired goals. Your knowledge in banking will help you succeed in managing risks through compliance to regulations and procedures. You have a positive attitude in building strong relationship with both customers and colleagues with good understanding of client needs. At CTBC Bank Corp. (Canada), we offer positive customer experience. As a team, will work together achieve what matters most to our clients. We learn, we grow, and we excel together. We Are Family.

Job Duties:

- To expand the customer bases and market for deposit taking and consumer loan generation.
- To build up good relationships with clients & local associations
- To propose & execute Bank's marketing strategy & business plan.
- To supervise/oversee the branch operations.
- To direct and control the branch operation in an efficient manner to ensure a high and quality services are delivered to all clients.
- To ensure the completeness of business document for the best protection to the Bank's interest.
- To ensure that all banking regulations, acts, rules are strictly followed.
- To develop and achieve a harmonious working atmosphere and working relationship with all staff/department; and minimize the Branch's turnover rate.
- To train and upgrade branch’s staffs.
- To prepare business plan and financial budget of the branch.
- To seek continuous improvement opportunities to streamline work process.
- To contribute constructive suggestion, recommendation on cost effectiveness of operations and earning improvement.
- To act as Branch Security Officer to oversee and control the branch security.
- To provide guidance, consulting and training about treasury operations
- Other duties and projects as assigned by management.

Qualifications:
Education and Experience
- Over 6 years of relevant experience and a post-secondary degree in related field of study or an equivalent combination of education and experience.
- Previous supervisory or management experience
- In-depth knowledge of retail banking services.
- Working knowledge of branch operational processes and policies.
- In-depth verbal & written communication skills
- Collaboration & team skills
- Willing to travel as needed.
- Fluency in Mandarin Chinese an asset.

Key Qualifications
- Leadership and coaching skills
- Teamwork
- Excellent listening and communication skills
- Result-oriented
- Strong business acumen
- Business Process Management
- Accuracy and attention to detail
- Decisiveness
- Flexibility
- Problem solving and business analysis skills
- Relationships driven
- Customer service focused with conflict resolution abilities
- Honesty and integrity

CTBC Bank Corp. (Canada) has been serving our customers for over 20 years in the local community. We are an equal opportunity employer that embraces diversity. We stand behind the growth of our employees to help them achieve their visions and goals.

CTBC Bank Corp. (Canada) is an equal opportunity employer. We value diversity in the workplace and support open, accessible, and inclusive work environment.

Pay: From $50,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Monday to Friday

Work Location: In person