Branch Manager

**Branch Manager**

**Job Type: Full Time, Permanent**
**Location: Richmond, BC**
**Work Schedule: 9:00am-5:00pm PST (Monday - Friday), averaging 40 hours per week**
**Salary Expectations: $55,000 - $66,000 CAD annually**
**Option to work overtime and weekends**

**The Big Picture: Grow with a Growing Company**

Insight Pest Solutions is currently looking for a Branch Manager to join our team On a daily basis, your strong sense of leadership will guide a team of technicians, sales, and administrative staff in handling service and customer retention related items. As such, your exceptional communication and team management skills will ensure a synergistic relationship between sales and service. Ultimately, whether it is ensuring quality of service from a branch perspective or stepping into the field to provide support, your hands-on approach will be foundational to ensuring exceptional customer care and operational success.

**Position Summary - Responsibilities**:
Oversee payroll for all branch employees
- Ensure timeliness and accuracy of payroll
- Ensure technicians are following all protocols
- Review all protocols regularly for new best practices
- Point of contact for any issues surrounding payroll

Office Administration
- Ensure cleanliness and general organisation of branch to the effect that it puts forth a professional image
- Routinely review collection and record keeping protocols for continuous improvement and better visibility
- Ensure necessary maintenance of facilities is performed in a timely and cost-effective manager
- Working with HR on recruitment; onboarding, screening and interviewing of new applicants

Inventory
- Ensure accuracy and timeliness of reporting capabilities
- Track product from supplier to warehouse to technician to service

Route Optimization
- Oversee routes daily to the effect that general inefficiencies may be caught and corrected prior to service
- Communicate and ensure understanding of routing system and limitations on what can and cannot be done from the field
- Set up proper employee profiles and continually monitor situation for updates (Used in RouteOp)

**Qualifications - What will make you successful**:

- Post-secondary degree/diploma (preferred)
- Strong communication skills (both written and verbal)
- Experience in leadership and project management are an asset but not required
- Forward planner and strategic thinker; you priortize in line with company goals, and continuously review systems/policies for improvement
- Excellent organizational skills; ability to manage your workload, oversee work of other employees, attend meetings and training sessions
- Tenacious problem solving and decision making skills; you think on your feet when under pressure and manage the productivity of workflow seamlessly
- G License and a clean driving record
- Clean Criminal Record
- Must be 21 years of age or older to operate a company vehicle
- Interest in Pest Control

**Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform**
**Human Resources of any accommodations you may require. Our team will directly work with you in an effort to ensure that you are able to fully participate in the process.**

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$66,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Richmond, BC V6V 0A5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- management: 1 year (preferred)

Work Location: In person