Youth Supervisor

Be the Spark that ignites the potential in people At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That’s the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

About the Role:
This position supports the work of the YMCA of Northern Alberta, a leading nonprofit, charitable organization committed to strengthening the community through youth development, healthy living and social responsibility. The Youth Supervisor supports the supervision and implementation of Youth Programming at the Northside Community Centre YMCA, including Youth Outreach programs. Youth programs comprise, but are not limited to, collaboration with other agencies, Youth Centre Mentorship program, Teen Night, and the Skatepark Mentorship program. Along with our Youth in Facilities Program and our Drop In programming at schools and Bower-Kin Community Centre.
- This position requires use of a vehicle and must be able to support a schedule that includes working shifts that include days, afternoons, evenings, and some weekends based on program and staffing needs._

**Responsibilities**:

- Recruit, hire, train, coach, supervise, support, and manage all full-time and part-time staff and volunteers within the youth program department.
- Create and maintain schedules for staff and volunteers.
- Accountable to deliver high quality services through excellent relationships with youth, staff, community members, participants, and volunteers.
- Effective communication with the Leadership Team both at offsite locations and at Northside Community Centre (NCC) to complete required tasks.
- Develop and maintain relationships with staff, volunteers and participants, act as a role model in how you interact and communicate with the team and colleagues of all levels within the YMCA and within the community. Ensure staff, volunteers, and participants are following YMCA standards.
- Ensure administrative duties related to youth programming are accurately and effectively completed as assigned by the General Manager & Program Managers (e.g., survey tracking, budgeting, incident reporting & follow-up, etc.).
- Collect demographic, output, and outcome data for evaluation purposes and to inform and contribute to the development of funder and YMCA reports.
- Engage with community partners, schools, community agencies, and other organizations to maximize services and resources to participants and members of the public.
- Adheres to all Risk Management and Occupational Health and Safety requirements including Work Alone Policy and Procedures and the Children, Youth and Vulnerable Adults Protection Policies and Procedures.
- Comply with the Centre’s emergency response and procedures by; ensuring staff and volunteers are trained accordingly, participating in an annual review of emergency procedures, act as needed to ensure a safe work environment for staff, volunteers, community members, and participants.
- Timely and accurate communication with Program Managers regarding youth programming and needs.
- Effective communication to team members should any emergency or serious problems arise.
- Effective communication with other staff and volunteers including documentation of issues, critical incidents, equipment/maintenance issues and daily review of staff communication log.
- Partnering with the youths parent(s)/guardian(s) as required to share information.
- Overseeing, planning, and implementing activities and initiatives for youth which include special events and youth outreach opportunities.
- Sharing critical information with youth including special events, behavioral expectations, NCC policies and Youth Centre updates.
- Support daily operations of NCC (when onsite) and support operations of programs/initiatives taking place at offsite locations.
- Supervise youth during programming, manage behavior in accordance with the Child/Youth Behavior Management and Abuse policy. Participant etiquette is to be monitored and reinforced. Challenging behaviors are addressed in a people first approach with the goal of facilitating a positive return to program.
- Provide opportunities for youth to learn and develop in spirit, mind and body. Consistently role model and encourage YMCA’s values and mission, encourage a healthy lifestyle, participation of others by helping out by their respective means, enrich the quality of programs and services, promote YMCA as a charity according to YMCA SAM Standards Document.
- Make sure YMCA equipment is being inspected by staff and volunteers and appropriate actions are t