Inside Sales Representative

4 days ago

Edmonton, Canada IDN-Canada Full time

**IDN-Canada** is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. We are currently seeking an **Inside Sales Representative** to join our **Edmonton, AB** team.

The Inside Sales Representative will be responsible for providing exceptional customer support to all customers across Canada by responding to inquiries, processing orders, and following up to expedite sales. Product and positional training will be provided.

**Principle Duties & Responsibilities**:

- Assist customers in person, by phone and electronically
- Utilize computer systems to provide information on price and availability
- Maintain professionalism when interacting with customers and represent our clients with integrity
- Develop and maintain in-depth product knowledge and an ability to educate customers
- Identify and assess customers' needs to achieve satisfaction and customer retention
- Contact manufacturers/vendors for product information and to ensure deadlines are met
- Execute daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
- Support other branch employees

**Requirements**:

- Strong oral, written and presentation communication skills in English
- Computer aptitude (Microsoft Office Suite)
- Team player with a great attitude
- Ability to work independently with mínimal supervision as well as working in a cohesive team environment
- Internal drive for success and professional growth

IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program. Join us today for a long-term career opportunity within a supportive and enthusiastic company

Full-time position. Typical hours are Monday to Friday, 8:00am to 4:30pm.
- IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate._

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Application question(s):

- Please advise desired annual salary range for this position.

Work Location: In person

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