Member Contact Group Administrator

6 days ago

Winnipeg, Canada Steinbach Credit Union Full time

**Build a rewarding career with Steinbach Credit Union**:
Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $9 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

**An exciting opportunity awaits**:
We currently have an opportunity for a Member Contact Group Administrator to join our team in our **Member Contact Centre Team**. As the Member Contact Group Administrator you will seek to assist the Member Contact Group with delivering exceptional member service by providing on-going administrative support with a high level of accuracy and consistency.

**Specific Responsibilities**:

- Deliver a needs-based style of service according to SCU’s service delivery model
- Provide administrative support to the Member Contact Group and other departments including, but not limited to posting, document preparation, and distribution of faxes and inter-office mail
- Process incoming wires in a timely manner for all branches
- Follow up with members with regard to large US transactions and wire transfers as needed
- Investigate member accounts to clarify questions and/or concerns brought forward by internal members
- Maintain up to date knowledge of SCU’s products and services
- Provide additional services as required

**Qualifications**:

- Grade 12 Diploma, plus one to three years of job-related experience, or an equivalent combination of education and experience.
- Proficient in computer skills
- Attention to detail
- Excellent written and verbal communication skills, interpersonal skills, time management/organizational skills, service skills and accuracy are necessary
- Demonstrate excellent customer service, communication, problem solving and interpersonal skills
- Credit union experience is an asset

**Accessibility and inclusivity**:
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

**Closing Date: November 19, 2024**:

  • Member Services Administrator

    2 days ago

    Winnipeg, Canada Ellement Consulting Group Full time

    **MEMBER SERVICES ADMINISTRATOR** **ABOUT ELLEMENT** Ellement Consulting Group (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for...

  • Bilingual Member Services Administrator

    2 weeks ago

    Winnipeg, Canada Ellement Consulting Group Full time

    **ABOUT ELLEMENT** Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in...

  • Manager, Group Administration

    1 week ago

    Winnipeg, Canada Johnston Group Full time

    **Johnston Group** provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of _Canada’s Best Managed Companies_ and was named one of _Manitoba’s...

  • Bilingual Plan Member Enrolment Administrator

    1 week ago

    Winnipeg, Manitoba, Canada Johnston Group Full time $60,000 - $90,000 per year

    Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada's #1 employee benefits plan for small businesses. JG is a platinum member of Canada's Best Managed Companies and was named one of Manitoba's Top...

  • Member Service Administrator

    1 week ago

    Winnipeg, Canada Ellement Consulting Full time

    **Member Service Administrator** **Company Overview** Ellement Consulting Group (Ellement) is a privately-owned actuarial consulting firm established in 1996. We provide actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and...

  • Bilingual Plan Administrator, Administration

    2 weeks ago

    Winnipeg, Canada Johnston Group Full time

    **Johnston Group** provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of _Canada’s Best Managed Companies_ and was named one of _Manitoba’s...

  • Group Administration Specialist

    3 weeks ago

    Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Equitable Full time

    Join to apply for the Group Administration Specialist role at Equitable At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful...

  • Accounts Administrator, Chambers Plan

    3 days ago

    Winnipeg, Manitoba, Canada Johnston Group Full time $45,000 - $65,000 per year

    Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada's #1 employee benefits plan for small businesses. JG is a platinum member of Canada's Best Managed Companies and was named one of Manitoba's Top...

  • Bilingual Contact Centre Team Member

    6 days ago

    Winnipeg, Canada Princess Auto Full time

    Princess Auto is a private, Canadian-owned company employing over 3,000 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through more than 50 stores coast-to-coast, a National Call Centre, and our online store. Because you’ve never worked at a place as awesome as...

  • Bilingual Contact Centre Team Member

    6 days ago

    Winnipeg, Canada Princess Auto Full time

    Princess Auto is a private, Canadian-owned company employing over 3,000 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through more than 50 stores coast-to-coast, a National Call Centre, and our online store. Because you’ve never worked at a place as awesome as...