Receptionist/administrator (Min 1 Yr Car Dealership

3 days ago

North York, Canada Teda International Auto Group Full time

TEDA International Auto Group is the fastest growing auto group in Canada. With offices in China and Canada.

We specialize in Lamborghini, Ferrari, Porsche, Land Rover, Mercedes-Benz, BMW.

WWW.TEDAAUTO.COM

we are now actively searching for a receptionist with dealership experience to join our team.

**Responsibilities**:

- Greets customers and visitors ensuring optimum customer service.
- Answers and directs phone calls and ensures messages are delivered to the respective parties.
- Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
- Answers customer questions about services performed or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Performs various clerical tasks which include but are not limited to typing, filing, maintaining service logs, and data entry.
- Makes change and issues receipts to customers.
- Reconciles cash drawers daily.
- Maintains the housekeeping of the reception area ensuring maintenance issues are reported immediately.
- Enters and updates client information, including traffic count records, into ADP, 180 system and dealership floor traffic control system.
- Develops and maintains an efficient, current file and record management system both for electronic and paper correspondence and documents.
- Sets-up and organizes individual work area with designated supplies, forms and resource materials while maintaining cleanliness always.
- Maintains complete knowledge of and complies with company and departmental policies, procedures and standards.
- Maintains customer and company confident by keeping information confidential and secure.
- Maintains a positive working relationship with team member ad management in a team environment.

What you bring - Requirements, Education/Qualifications, Experience
- Minimum of 1-3 years experience - Automotive dealership experience preferred.
- Proficiency with Microsoft Office, specifically Excel.
- Excellent telephone etiquette.
- Knowledge and experience of basic accounting functions such as journal entries and postings preferred.
- Excellent interpersonal, communication (verbal & written English) and customer service skills.
- Detail oriented and excellent organizational and multi-tasking skills.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.

We will review every resume.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$19.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Casual dress
- Company car
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

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