Bilingual Customer Relations Representative
2 weeks ago
**Company Description** Do you have experience in the restaurant or fast food industry and thrive on a team committed to delivering exceptional customer experiences? Are you a natural communicator and a great listener who asks follow-up questions to resolve problems? Can you remain kind and supportive when customers share their frustrations? Are you the "go-to" person who helps others understand products and services? **Join Us.** As a **Bilingual Customer Relations Representative**, you’ll **work from home** and deliver exceptional support and solutions to customers calling in for assistance in French and/or English. You'll work with top technologies and systems while having a dedicated team of leaders and peers to support you. At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background - we celebrate and embrace our diversity, whole-heartedly. **What we offer**: - Competitive hourly pay of 18.20 plus reward & recognition programs, PTO - Paid training - Medical, dental, and vision benefits, EAP, and more health and wellness programs - Advancement opportunities - 80% of our frontline leaders have been promoted **Qualifications** - Fluency in English **AND** French - Must have completed high school or equivalent - Must have the ability to type 35+ WPM **All equipment will be provided,** but the following requirements are necessary in order to be successful working from home: - Internet speeds of at least 5 Mbps upload and 30 Mbps download (**note**: wireless and/or satellite Internet Service Providers are not compatible with our systems) - In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates - A quiet and secure place to work **IMPORTANT NOTE**:**This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment. **Additional Information** **_ About Us_** - Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from financial services to healthcare, entertainment to retail, insurance to gaming, and everything in between, provide exceptional experiences for their customers for over 35 years._ EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION. SP
-
Customer Service Representative
1 week ago
Winnipeg, Canada eCom Customer Care Full time**eCom Customer Care provides top notch customer service to over 200,000 customers around the world per year. With a culture unlike any other in Winnipeg, you can expect a fun, friendly and flexible work environment when you join our growing team. Paired with our extensive benefits package and competitive wage, eCom has become a top choice in Winnipeg for...
-
Bilingual Customer Service Representative
1 week ago
Winnipeg, Canada Brett-Young Seeds Limited Full time**BILINGUAL CUSTOMER SERVICE REPRESENTATIVE** **Winnipeg, MB** Brett-Young Seeds Limited is a privately owned and trusted seed production, distribution, sales and marketing company with local roots since 1934 and a strong international reach. Our goal is to serve the needs of our customers by delivering world-class, differentiated products and market...
-
Customer Service Representative
2 weeks ago
Winnipeg, Canada IntouchCX Full time**About IntouchCX** IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are...
-
Bilingual Customer Service Representative
2 days ago
Winnipeg, Canada Manitobah Full timeBilingual Customer Service Representative - Full or Part-time - FIXED TERM Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? Are you fluent in both English and French (or Michif)? Manitobah is currently seeking a dedicated and skilled bilingual Customer Service Representative for an...
-
Customer Service Representative
2 weeks ago
Winnipeg, Canada eCom Customer Care Full time**We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...
-
Customer Service Representative
7 days ago
Winnipeg, Canada eCom Customer Care Full time**We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...
-
Customer Service Representative
2 weeks ago
Winnipeg, Canada eCom Customer Care Full time**We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...
-
Bilingual Customer Care Representative
2 weeks ago
Winnipeg, Canada Day & Ross Full time**La version française suivra** ***** **You belong at Day & Ross.** **Bilingual Customer Care Representative** Full-time, 90% remote. Monday to Friday / 6:00 a.m. - 7:30 p.m. (Alternating shifts). Winnipeg, MB. **How You’ll Help** - Respond to customer inquiries, issues, and concerns with professionalism and empathy. - Deliver exceptional service in...
-
Bilingual Customer Service Representative
5 days ago
Winnipeg, Canada Manulife Full time**The opportunity** Are you passionate about working with customers, building relationships, and being part of a growing business? Then we would love to have you join our Canadian Segment Contact Center as a **Bilingual Customer Service Representative**! With the customer being the main focus, this role will take a proactive approach to every customer...
-
Winnipeg, Canada Xplore Inc. Full time**Position Overview**: * Xplore is now hiring Bilingual Virtual Customer Service Representatives in the Winnipeg, Manitoba to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies....
