Account Coordinator

2 weeks ago

Sherwood Park, Canada Box Clever Full time

We’re looking for a motivated and detail-oriented Account Coordinator to add to our Loop division. This role is perfect for a tech-savvy individual who enjoys providing exceptional support, coordinating projects, and helping clients succeed in a collaborative and innovative environment.

**About Box Clever**

Box Clever is an award-winning web design company based in Sherwood Park. We are a team of thirty digital experts who are relentlessly driven to enhance our clients’ online presence and carry out their mission. We're a friendly, welcoming team of people that love what we do — creating amazing projects through innovation, creativity, and well-defined strategies.

Our team works on a hybrid work model, with a mixture of in-office days and optional remote work days. This position includes competitive pay, a comprehensive benefits package, and RRSP matching. Our office is bright and open, with huge windows in every room, and a mixture of private and shared offices. Free parking steps from the front doors, an elevator that opens right into our space, a huge lounge for lunches and collaboration, and a rooftop patio for summer meetings and bbq’s.

**Our Core Values**: Collaboration, Humility, Simplicity, Craftsmanship

**About Loop**

Loop is a growing division of Box Clever that powers websites for small to medium-sized municipalities in Canada and the U.S. We provide user-friendly websites and apps with municipal-specific features that simplify the sharing of information between municipalities and their residents.

**About The Role**

You’ll thrive in this role if you’re excited to:

- Help municipal governments communicate effectively with their residents with Loop’s products and services
- Help clients solve digital communication problems and enhance their online presence
- Collaborate with internal teams on our products and projects
- Develop relationships with clients and provide proactive support

**Desired Skills and Experience**

Essentials:

- Strong communication and problem-solving skills
- Tech-savvy and adaptable to new software tools
- Highly organized with excellent time management skills
- Comfortable working independently and in a team setting
- Experience in customer service, administration, or similar roles
- Relevant post-secondary education

Bonus Points:

- 2 years+ experience in a similar role
- Experience with CRM system, spreadsheets, and help desk software
- Marketing experience, including content creation and campaign management
- Strong communication skills for crafting clear and engaging content
- Knowledge of municipal governments
- Professional social media experience
- Experience providing in-person and online software demonstrations

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